Ratings based on 933 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 20 Dec 2024
by A verified traveler from Suwanee
Posted 16 Dec 2024
Honestly did not live up to the expected quality and name of Ibis. I’m not sure if South Korea just has better brand quality or not but I was surprised by my stay here.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Easy hotel to get to airport
by A verified traveler from Vancouver
Posted 23 Oct 2024
It was nice
by A verified traveler
Posted 22 Oct 2024
Old hotel needs some improvements. I talked to the receptionist Christian he said their AC is not working so when I opened the window the mosquitoes were coming inside and you can hear the noise from outside. No choice but to close it
I called back the receptionist and as if he was tired,
Im not overreacting but when he answered the phone he as if he has some attitude with me I told him about the internet connection l, the last name and the password doesn’t work so he gave me a code instead which by the way their internet is not that good. I just have to use my own data.
The only one thing that I like is the 5 euros per person for the hotel shuttle.
We stayed there for a night we arrived around almost 11pm and left 6am to catch the morning flight we taught we can at least rest and be comfortable for a night but we were wrong. The TV isn’t working either. We paid almost $150 for a night but for me it’s not worth it.
Comment from Hotel Management
28 Oct 2024 by Alessandra, Hotel Management
Thank you for your detailed feedback. We're sorry to hear about the issues you experienced during your stay, including the AC, noise, and internet connection problems. We understand how these inconveniences can impact your stay. We appreciate your positive remark about our shuttle service. We are committed to improving our facilities and services and will address these concerns. We hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 25 Sep 2024 on CheapTickets
We went down on our last day to have breakfast. We arrived about 9 AM but there wasn’t any food. The attendant was still going to charge us, but we told her we would go somewhere else and walked away. The front staff and the hotel lobby was very apologetic.
