Ratings based on 928 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
-Helpful staff.
-Room was a little dated but clean.
-Breakfast was good but the eggs/bacon need to be kept hotter. The current container does not do a good job.
-Toilet paper could be upgraded to better quality
Comment from Hotel Management
29 Nov 2024 by IH WATT 13, Hotel Management
Dear guest, Thank You for the review. We are happy to know that You have enjoyed Your stay. Thank you for your reports, we will not fail to take them into account in order to improve the service offered. Ih WATT 13
by A verified traveler
Posted 10 Oct 2024
Good vibe and nice neighborhood
by A verified traveler
Posted 25 Sep 2024
We booked a last minute room on the first floor, we were not told that half the floor was a building site so as we came out of the lift we were greeted with taped down matting. The only thing stopping our young daughter wandering in was a roll up banner across part of the hallway as the door to the site was left open when we went to breakfast.
When I opened our curtains in our room we looked directly in to another room and there was a builder working so the curtains remained closed for the duration of our stay.
The bathroom was awful… most dated we’ve seen anywhere with a shower cubicle made up of plastic folding doors that you pulled across from old runners in the floor & ceiling. Everything was very dated, rusty & did not seem very clean.
Room itself was dated & didn’t like that the duvet didn’t have a cover, just a sheet above & below. Carpet had loose threads & generally tired.
Breakfast area OK & reasonable selection, friendly staff - literally the only positives.
Also very aggressive & my opinion, unsafe lifts - I’ve got a huge bruise on my arm trying to stop the doors from closing on me. Just glad my daughter was not with me at the time.
Would not stay again & definitely not good value for money.
by A verified traveler
Milan 2024
Posted 22 Sep 2024 on Hotels Very good hotel. Excellent service. Excellent staff throughout the hotel. Would highly recommend
by A verified traveler
Posted 3 Sep 2024 on Hotels
I love this hotel since 2016 and I reserved every year when I visited Milano. The best breakfast in all Italy. The staff is very friendly and professional and helpful and the location is very good.
by A verified traveler
Posted 3 Sep 2024
The staff was very helpful and friendly also the breakfast was very good however the room was lacking first shower no bath gel in the container and paint coming off shower floor, bolt on toilet seat broken and in a top corner of the ceiling a long piece of dust hanging.
by A verified traveler
Posted 28 Aug 2024 on Hotels
by A verified traveler
Posted 13 Aug 2024
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by A verified traveler
Posted 16 Jul 2024 on Orbitz
The neighborhood felt dangerous. Huge stains in the carpet and walls.
by A verified traveler
Posted 5 Jul 2024
All perfect as usual
