Ratings based on 650 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seaford
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Monica, Hotel Management
Good day Mr. Plume. We thank you for your time on leaving us a feedback after your stay with us in Milan. We hope to have heard more from you in detail as which areas we could further improve on. Nonetheless, we hope you had a great time and we hope to see you again soon as we continue imporving our services.
by A verified traveler
Posted 27 Oct 2024
Everything was perfect
Comment from Hotel Management
28 Oct 2024 by Monica, Hotel Management
Good day. Thank you so much for leaving us a feddback after your stay here in Milan. We are glad to have met your expectations. We wish you all the best.
by A verified traveler
Posted 24 Sep 2024
The property is an average hotel. Nothing special, kind of old
Comment from Hotel Management
5 Oct 2024 by Federica Front Desk, Hotel Management
Dear valued customer, thank you for taking the time to share your feedback with us. We appreciate your honest review and will take your comments into consideration to improve our services. We hope to have the opportunity to welcome you back in the future. Best Regards
by A verified traveler
Posted 24 Aug 2024
the two bottles of drinking water are especially appreciated in the hot summer. Thanks.
Comment from Hotel Management
22 Sep 2024 by Monica, Hotel Management
Good day Ms. Yang. We ensure to provide an utmost service to our every guest. We are glad to know that you appreciate our complimentary amenity. We hope to see you again soon.
by A verified traveler
Posted 9 Jul 2024 on Hotels
Very nice staff and comfortable room
Comment from Hotel Management
21 Jul 2024 by Federica Front Desk, Hotel Management
Dear Mr ZhenThank you for your kind words. We are glad you enjoyed our staff and accommodations.We look forward to welcoming you to our hotel in the futureBest Regards
by A verified traveler
Posted 6 Jul 2024
It is a modest place and the room was clean, staff was friendly and helpful, but the room was so small and old-fashioned comparing to the rate I pay, and the sink was partially clogged.
Comment from Hotel Management
14 Jul 2024 by Hotel Mirage, Sure Hotel Collection by Best Wester, Hotel Management
Dear Ms DeryaThank you for your feedback. We apologize for any inconvenience. We will address the issue with the room and ensure a better stay in the future.Best RegardsFedericaFront Desk
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler
Posted 15 Apr 2024 on Hotels
by A verified traveler
Posted 26 Oct 2023 on Hotels
The Hotel was very comfortable. The location is so good. There are three tram stops, one after the other, just across the road. The staff is very helpful and indeed friendly. The rooms, linen, washroom, towels were very clean. Overall, safe place for solo travelers. Breakfast has lot of options. I am happy I chose this Hotel for my stay. MiCo convention centre is 25 minutes, almost straight road walk. So, no expense for attemding conference. There is an excellent supermarket, La Grande, where I bought lot of coffee and chocolates. In the same shopping complex, there is ALDO, H&M, Zara... And prices are better than any of the major shopping complexes. Tram 14 which runs just across the road, connects to all major attractions. Price is slightly more than other nearby Hotels but its worth all the comfort, food, safety and cleanliness.
Comment from Hotel Management
29 Oct 2023 by Federica Front Desk, Hotel Management
Dear Neeru,Thank you for your review and we are glad that we were able to fully meet your expectations..Hoping to have you again as our guestBest Regards
by A verified traveler
Posted 13 Oct 2023
Great hotel, staff is very nice. Great breakfast. Unfortunately the location is not ideal for tourists. At least 40 minute Tram ride from all the main attractions. Closest metro station is 20 mins away. Getting to the central station was a headache with the morning traffic.
Comment from Hotel Management
29 Oct 2023 by Federica Front Desk, Hotel Management
Dear Linda,Thank you for sharing your experience at Hotel Mirage. We are glad that you appreciate our staff and the breakfast. About the location we could just say that is well connected by means of transportWe look forward to welcoming again to our hotelBest Regards
