Ratings based on 434 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Shanghai
Posted 22 Jan 2020
Great stay. Very affordable. Clean hotel, staff okay. The subway is about a 8 min walk away - so quite convenient. The surrounding area is a little rundown, but I felt completely safe. Would recommend to those who want a convenient, affordable hotel.
by A verified traveler
Posted 30 Dec 2019 on Hotels
by A verified traveler
Posted 19 Dec 2019 on Hotels
Handy to the Loreto metro station. We like this older hotel and building and neighbourhood. It is central, so still has lots of noise and action nearby, but is situated on a park a few blocks away. Breakfast was continental style, and with several options. Like last time, we found that the front desk staff were welcoming and helpful.
by A verified traveler
Posted 10 Dec 2019 on Hotels
by A verified traveler
milan 2019
Posted 4 Dec 2019 on Hotelshotel was clean and nice room with bathroom area can be a bit sketchy at night but all in all a nice cheap good value for money place to stay.
by A verified traveler
Posted 27 Nov 2019 on Hotels
by A verified traveler
Good hotel at very good price.
Posted 25 Nov 2019 on HotelsVery good hotel. Excellent staff.
by A verified traveler
Posted 30 Sep 2019 on Travelocity
by A verified traveler
Posted 15 Sep 2019
This was the fourth hotel in Italy we stayed at and this was the only one that didn't give us advice of the city or a map. The photos are very deceiving.
Upon arrival we felt as though the gentlemen at reception could have made a better effort greeting us as he was very brief and robotic. According to the hotels official website it has 'recently been refurbished ' but as we entered our room we soon realised this wasn't true. For example, door frames were hanging off, hairs on the bed and the floor, cleanliness of the bathroom was disgusting (mould in the shower, limescale everywhere in the toilet and around the tap), toilet seat was cracked in two places and discoloured and the sliding door to the bathroom looked as if it had been kicked in. We did go down to reception the following morning to raise our concerns about the cleanliness and the receptionist said they couldn't move us into a different room as they were fully booked but insisted a maid will do a thorough clean that day. However, as we returned later that night, we felt all they did was mop the floor.
Breakfast was poor in my opinion. There was a wide variety of cakes and biscuits but the coffee was tasteless, water, milk and juices were warm, the cooked food they did have was cold and they never replaced table cloths after someone had left the table so stains and crumbs were still present for the next guest.
Nonetheless, the bed was comfortable and they had a bowl of sweets at reception.
by A verified traveler from Colorado
Posted 10 Sep 2019 on Orbitz
Hotel Florence was great for an affordable stay in Milan within walking distance to the train systems. The breakfast was nice and the staff was kind.
