Ratings based on 127 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2023 on Hotels
The place was terrible. Looked Dilapidated. While the receptionists were trying to be cordial, the manager scolded them when there requested to book taxi's. Rooms did not have proper Wi-FI coverage, romm phone did not work, air conditining was centrally controlled and had no effect. No hot water Would not recommend this for stay. I am surprised Hotels.com even lists them without proper verification. Charges are exobitant for this hotel.
Comment from Hotel Management
2 Oct 2023 by Alessia, Hotel Management
Dear Mr. Ganesh, the Hotel Motel Futura staff thanks you for the review. We are sorry to hear that your experience was not good, even if we satisfied every request you asked us without hearing any complain during your stay. We called you multiple taxis even if is again our policy since we had a lot of problems in the past, as we explained to you in the reception.As concerning to the problems in the room, you didn't communicate any issue during your stay because with this many issues we would have changed the room right away since we are open 24/7.As regarding the hot water, we are deeply sorry but we had a malfunction in all our unit and it happend on the last morning of your stay. Furthermore, the charges were high during the period of your stay because there a very important fair in those days. Best regards
by A verified traveler
Posted 3 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Alessia, Hotel Management
Dear Alejandro, the Hotel Motel Futura Staff thanks you for your positive review. We hope to see you again in our Hotel.Best regards
by A verified traveler from simi valley
Posted 25 Jun 2023
Only thing we like - bathroom. It is not a 4star hotel as it is rated. Expedia is making fool of rating. It is a motel. They gave us smoking room saying non-smoking...horrible smell, ashes on bed..yuck
Comment from Hotel Management
8 Aug 2023 by Alessia, Hotel Management
Dear Jyoti,We are deeply sorry for your negative experience in our Hotel. Our building is a four stars Hotel and also a Motel, it's written in our name and description everywhere. We could have changed your room as soon as you saw that your room was not suitable for the stay.Anyway we hope to see you again and to offer a better visit next time.Best regards,Hotel Motel Futura
by A verified traveler
Posted 28 Jul 2022
Air conditioner was noisy and blankets was disappointment
by A verified traveler
Posted 30 Jun 2022 on Orbitz
Good for an overnighter.
by A verified traveler
Posted 22 Jun 2022 on Hotels
by A verified traveler
Non vale quello che costa
Posted 15 Nov 2021 on HotelsCamera fredda, molto fiscale l’orario del check out (chiamano ogni mattina per ricordare che alle 11 am veramente presto ci vuole lasciare)
by A verified traveler
Posted 8 Sep 2020 on Hotels
by A verified traveler
Posted 28 Jul 2020 on Hotels
by A verified traveler
Nice but hampered by lack of nearby itinerary
Posted 10 Nov 2019 on HotelsGood, logistical movements if you don’t have your vehicle is the only setback
