Ratings based on 974 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Updated rooms, good service and nice staff, clean rooms, plus good location. Walkable to some restaurants/bars and close to public transit.
by A verified traveler from Buffalo Grove
Posted 23 Nov 2024
The hotel was located in a great area with lots of shops and restaurants. Walking distance to all the tourist attractions and sites. The rooms were perfect. The size and cleanliness and very helpful staff.
The only downside was the parking space and very small elevator.
by A verified traveler
Posted 21 Nov 2024
Very nice property. Had an amazing bathroom and shower with a comfortable memory foam bed. Even love the towel warmer/drying rack in the bathroom. I would stay again for sure!
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Very nice hotel. Happy we chose to stay here. Breakfast was amazing!!!! Staff were lovely, and helpful. Recommend to anyone thinking of staying here to book it.
by A verified traveler
Posted 11 Nov 2024
Very nice hotel in good location.
by A verified traveler
Posted 31 Oct 2024
We loved this hotel. The bed was very comfortable, excellent linens. Robes in the room for us. Everything was exceptionally clean and well maintained. Very convenient location in a safe area.
Comment from Hotel Management
2 Nov 2024 by Beatrice B., Hotel Management
Dear Tarra,thank you so much for taking the time to write a review, we really appreciate it and we are glad to see that you enjoyed your stay in Bianca Maria Palace Hotel. We really hope to welcome you back as our guest,best regards,
by A verified traveler
Posted 15 Oct 2024
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Comment from Hotel Management
15 Oct 2024 by Beatrice B., Hotel Management
Dear Yadana,thank you for taking the time to leave us your review, we truly appreciate it. We are glad to see that you enjoyed your stay at our hotel. We hope to welcome you abck soon at Bianca Maria Palace Hotel.Best regards,
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Beatrice B., Hotel Management
Dear Allison,thank you so much for taking the time to leaving us your review, we really appreciate it. We are delighted to see that you enjoyed your stay with us and hope to welcome you back at Bianca Maria Palace Hotel,best regards,
by A verified traveler
Posted 6 Oct 2024
One of worst hotels I have ever stayed at. Location very good, but awful beyond that. Room was tiny, not small, bathroom shower the size of a postage stamp, no shelf in shower to hold soap and whatever, room safe on floor of closet so that one needed to get on the floor to set and then use the safe, absolutely no room in room or bathroom to spread items out, and finally staff at front desk was less than friendly and courteous or helpful and sometimes seemed downright rude and annoyed. Recommendation: book elsewhere.
