Ratings based on 330 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Comment from Hotel Management
17 Jan 2025 by Gaia Buttaboni - Room Division Manager, Hotel Management
Dear Mr. Komini, We are deeply sorry that your expectations have not been fulfilled. You just gave 1 point without any explanation.Could you please tell us what went wrong? Kind Regards, The Management
by A verified traveler
Posted 12 Dec 2024
The double glazed windows didnt help with the traffic noise throughout the night. Maybe the rooms facing the back would have been quieter.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 12 Sep 2024
Great Hotel with swimming pool, location is just off a dual carriageway, free parking, very easy bus and train journey into Milan city centre. fantastic Japanese buffet with sushi and dimsum, it's very good especially if your driving
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 8 Jun 2024
A great hotel. Staff were amazing and the breakfast was delicious. Close to Milan and close to the airport.
by A verified traveler
Posted 28 May 2023 on Hotels
by A verified traveler
Posted 10 May 2023 on Hotels
Good hotel, nice rooms, terrible food..go to a restaurant if you need to have an evening meal
by A verified traveler
Posted 25 Apr 2023 on Hotels
The front desk worker ask pay for extra fee for 2nd person to stay in my room, I paid for it but front desk worker doesn’t send clear info to housekeepers so at beginning three days we didn’t have enough towels ,sanitizer & blankets, especially when we check out I have questions about additional charge but the worker was very impatient to answer me, until now I still don’t understand why there is 20 eur charge for?
Comment from Hotel Management
26 Apr 2023 by Gaia Buttaboni, Hotel Management
Dear Mr. Fu Jung, Thank you for your feedback. As explained by the Front Agent, your reservation was for 1 person only. You arrived with a second person; it is nothing extraordinary to require an extra fee. The amount of 20 per day, that you were asked to pay, includes: - breakfast- usage of water in bathroom (shower etc).- linen (we always provide linen for 2 persons)I hope this clarify your doubts.Should you have further queries, do not hesitate to contact us back. Kind Regards, Gaia ButtaboniFront Office Manager
