Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
This is a good hotel to stay in the downtown milan. Location could not be better.
They should check the art work in the rooms to make sure it properly attached.
Piece of decorative art fall on us in the middle of the night. We and the hotel were really lucky that there was only a shock and we got frighten and non of us got hurt.
Comment from Hotel Management
27 Nov 2024 by Ernesto Noschese General Manager, Hotel Management
Dear Gennady,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ernesto NoscheseGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Perfect location, very good restaurant and friendly staff
Comment from Hotel Management
3 Nov 2024 by Ernesto Noschese GM, Hotel Management
Dear Humberto,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,Ernesto Noschese GM
by A verified traveler
Posted 17 Oct 2024
This is the hotel where we started and ended our tour of Italy. The staff was extremely helpful in all ways. The breakfast was delicious and so many choices!!!
They even gave us umbrellas to use when it rained.The hotel was very clean and quiet. I would definitely stay here again.
Comment from Hotel Management
22 Oct 2024 by Ernesto Noschese General Manager, Hotel Management
Dear Debra,We thank you for choosing us and for dedicating part of your time to share your experience.We are happy to read your comments and it will be a pleasure for us to share them with all our staff.We hope to be able to welcome you again soon to UNAHOTELS Cusani Milano.Ernesto NoscheseGeneral Manager
by A verified traveler
Posted 6 Oct 2024
This hotel was just amazing. The people were so helpful and nice. The room was clean and spacious and the bathroom was as well. The area is great as major sites are easy to walk to.
Comment from Hotel Management
9 Oct 2024 by Ernesto Noschese General Manager, Hotel Management
Dear Debra,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We are very happy to read that you enjoyed our location, very convenient to reach the city centre, and all the hotel facilities Your comments helps us to ensure that the standard we aim to provide remain consistent.Thank you again for your kind words and hope to have the pleasure to welcome you back very soon.Sincerely,
by A verified traveler
Posted 5 Oct 2024
In walking distance of the city center.
Nice rooms and quiet
Comment from Hotel Management
9 Oct 2024 by Ernesto Noschese General Manager, Hotel Management
Dear Dimitri,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We are very happy to read that you enjoyed our location, very convenient to reach the city centre, and all the hotel facilities Your comments helps us to ensure that the standard we aim to provide remain consistent.Thank you again for your kind words and hope to have the pleasure to welcome you back very soon.Sincerely,
by A verified traveler
Posted 27 Sep 2024
Loved it
Comment from Hotel Management
29 Sep 2024 by Ernesto NoscheseGeneral Manager, Hotel Management
Dear ArmandoWe thank you for choosing us and for dedicating part of your time to share your experience.We are happy to read your comments and it will be a pleasure for us to share them with all our staff.We hope to be able to welcome you again soon to UNAHOTELS Cusani Milano.Ernesto NoscheseGeneral Manager
by A verified traveler
Posted 22 Sep 2024
The rooms don’t have double window to protect the noise from rhe street, impossible to sleep until 3am
Comment from Hotel Management
26 Sep 2024 by Ernesto Noschese General Manager, Hotel Management
Dear Diego,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ernesto NoscheseGeneral Manager
by A verified traveler
Posted 18 Sep 2024
This hotel exceeded our expectations! Staff was friendly and attentive!
by A verified traveler from AVENTURA
Posted 15 Sep 2024
The property is located in a very easy and walkable area of Milan.
Comment from Hotel Management
16 Sep 2024 by Ernesto Noschese General Manager, Hotel Management
Dear Yevgeniy,We thank you for choosing us and for dedicating part of your time to share your experience.We are happy to read your comments and it will be a pleasure for us to share them with all our staff.We hope to be able to welcome you again soon to UNAHOTELS Cusani Milano.Ernesto NoscheseGeneral Manager
by A verified traveler from San Francisco
Posted 10 Sep 2024
Nice property in a good location. Very friendly staff, room in nice condition. Only issue was the shower stall was very small, which seemed odd as the bathroom was large and there was a large tub.
Overall we enjoyed our stay and would recommend to others.
Comment from Hotel Management
13 Sep 2024 by Ernesto Noschese General Manager, Hotel Management
Dear Mohit,We thank you for for dedicating part of your time to share your experience.We are happy to read your comments and suggestions.We hope to be able to welcome you again soon to UNAHOTELS Cusani Milano.Ernesto NoscheseGeneral Manager
