Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler from Kwai Chung, NT
Posted 14 Nov 2024
by A verified traveler from Kwai Chung, NT
Posted 12 Nov 2024
Air conditioning was not working properly
Comment from Hotel Management
15 Nov 2024 by Ernesto Noschese - Hotel Manager, Hotel Management
Dear Jackson,Thank you for taking the time to share your feedback. We apologise for the inconvenience.We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 22 Oct 2024
Staff were amazing and very friendly, Carlo was very helpful with how to get around and offered except options for dining. Place is clean, quiet and tight at the center of everything! Highly recommend ❤️
Comment from Hotel Management
22 Oct 2024 by Ernesto Noschese - Hotel Manager, Hotel Management
Dear Anastasia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Ernesto Noschese - Hotel Manager, Hotel Management
Dear Jennifer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 21 Oct 2024
Great location and staff is amazing
Comment from Hotel Management
22 Oct 2024 by Ernesto Noschese - Hotel Manager, Hotel Management
Dear Blanca,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 20 Oct 2024
Hotel room needed some updates, carpet in room was very stained and we felt uncomfortable taking our shoes off. Room need a redo. However the location to all amenities is perfect
Comment from Hotel Management
22 Oct 2024 by Ernesto Noschese - Hotel Manager, Hotel Management
Dear Jennifer,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 17 Oct 2024
Less than what I expected
Comment from Hotel Management
21 Oct 2024 by Ernesto Noschese , Hotel Management
Dear Ghada,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ernesto Noschese - Head Manager
by A verified traveler
Posted 17 Oct 2024
Ideal location, very clean room and very helpful staff
Comment from Hotel Management
21 Oct 2024 by Ernesto Noschese , Hotel Management
Dear Frank,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto Noschese - Head Manager
by A verified traveler
Posted 4 Oct 2024
Great location. Great bed. Property needs a lot of updating. Carpet was gross. Someone left a pair of panties in our bathroom…gross
Comment from Hotel Management
13 Oct 2024 by Ernesto Noschese - Hotel Manager, Hotel Management
Dear Gayle,Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not satisfied with your stay at Maison Milano.Please accept our apologies for what was not in line with our standard of quality this time. Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,
