Ratings based on 83 Verified Reviews

3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Dec 2018
The staff we dealt with were hit and miss. The person who helped us to check in was kind of rude, but everyone else were nice. But be warned, the hotel will preauthorise payment for your stay, without asking you. And it will take 1 month for the money to be returned (as per hotel staff). So I had no choice, but paying with that cc & got a really bad exchange rate. Also, the room we stayed were really old and nothing works properly. Toilet doesn’t flush properly, shower curtain keeps falling down.
5 out of 5
by A verified traveler

The best location

Posted 7 Sep 2018 on Hotels
Fantastic location
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2018 on Hotels
4 out of 5
by A verified traveler from Mexico

Posted 27 Jul 2018
Great spot great location súper staff súper friendly great overall
4 out of 5
by A verified traveler

Posted 20 Jun 2018
Very nice people who worked there, clean room with view of pedestrian piazza so quiet! Great location!
5 out of 5
by Robert

Review of Hotel Nuovo

Posted 15 May 2017 on Hotels
The hotel is tiny and when you get your head around the fact that it's 1 star, its great. It was clean and comfortable. Don't expect too much in terms of amenities. Decor leaves room for improvement, but in saying that there is nothing wrong with it for the price. Talking about price, it offered great value for money. We were there for city weekend break, so we spent very little time in the hotel. It's close to everywhere, Duomo (1 minute), shops, eateries, bars, pubs, etc. Overall opinion. Don't expect 5 star and it's brilliant. I'd stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fullerton, United States of America

Excellent location for first time travelers

Posted 1 Nov 2016
Pros: The hotel was close to the Colosseum, other major attractions, and Roma Termini train station.
Cons: The shower stall was quite small and did not have soap and shampoo holders. Bathroom did not have enough towel bars and hooks. Also, the street noise is quiet loud.
Location: The Colosseum is only about 5 minutes away and we walked to most other major attractions, but took the Metro to Vatican City.
4 out of 5
Recommended
for Everyone
by A verified traveler from Clinton NY

Low star hotel in a very accessible location

Posted 27 Jun 2016 on Travelocity
Pros: Location was great, private bathroom was nice to have.
Cons: The Wifi needs to work in the rooms to make it useful.
Location: Location is just a few minute walk from the Duomo & metro, which means it is right around all the tourist centered shops, restaurants, and activities.
This was the cheapest hotel we could find within walking distance of all the sights we wanted to see so keep that in mind when reading the review. Rooms: The rooms were basic, as they should be with a low star hotel. There were 2 twin beds, a table & tiny TV, chair, & an upright standing fan. The room was not huge so it was just a little tight. Beds were comfortable enough (although we were exhausted so it really didn't matter). There were big windows with nice curtains. It was not hot while we were there. I don't think there was AC, but we didn't check. If it is hot, well, you have big windows and a fan. Location: Great, just a few minute walk from the Duomo & subway stations. This is probably why it was one of the most expensive hotels of the trip (while certainly not the nicest). Bathroom: Our room had a private bathroom. Sink, toilet, and shower. Not big, but does what it needs to do. Amenities: We didn't use any special amenities except the Wifi. Be warned, Wifi did not work in the rooms, it only worked in the lobby. When booked through travelocity a charge was put on the card. At the hotel, we were asked to pay. Apparently the 1st charge was just a hold & we needed to pay. Difficult to figure out with the language barrier. l didn't want to hassle with payments while on the trip which is why I paid online. A good low star hotel, however, too expensive in my opinion. Expense is probably due to the location, it was just a small block from the main attraction
5 out of 5
by Jenifer from Pittsburgh

Hidden Treasure

Posted 21 Feb 2016 on Hotels
Small hotel in the perfect location!
4 out of 5
by Jane from Edinburgh

Posted 20 Oct 2015 on Hotels
Very central and convenient, a little noisy at night although on a paved square. Hotel is in a beautiful old building, but inside has been completely changed so no remnants of the original interior.