Ratings based on 1,305 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Spa was not worth the extra charge if you are looking to use the hot tub. The water is luke warm. Felt dishonest on their part. Steam room was good. Staff requires you to wear swim caps to use the spa. Swim caps are an additional charge. We did not like that this was not mentioned until after we had already paid for the spa entrance fee. We were not provided any towels for the spa by reception. Luckily the woman that works in the spa gave us some after we asked. Reception staff needs improvement.
The room seemed clean until we saw a few ants crawling around the kitchen table the after the 2nd night.
Room had updated appliances and modern decor. Bathtub is spacious. Water heats almost instantly. Nice sheets, very large bed in the master bedroom. Kitchen provides everything you’ll need. Good location - close to the beach and about 15 restaurants within 5 minutes of walking.
Comment from Hotel Management
2 Dec 2024 by N. Gil, Hotel Management
Thank you for taking the time to let us know about your stay with us.We regret to hear that there were a few points that were not quite up to your expectations. Our goal is to create happy experiences and deliver a memorable hospitality. Your comments will be addressed with the team for sure.We hope you will consider staying with us again in the future.Kind Regards,
by A verified traveler
Posted 31 Oct 2024
If you want to go on holiday in Spain and not experience Spain then this is perfect. If you want Spanish experience then don't come here
Comment from Hotel Management
1 Nov 2024 by N. Gil - Resort coordinator, Hotel Management
Thank you for taking the time to let us know about your stay with us.We regret to hear your recent experience at Los Amigos Beach Club did not fully meet your expectations. Our goal is to create happy experiences and deliver a memorable hospitality, so it was a shame not knowing what you meant by the Spanish experience.Kind Regards,
by A verified traveler
Posted 29 Oct 2024
I always stay here so I like where it is and easy to get to Fuengirola and La Cala.
Comment from Hotel Management
29 Oct 2024 by N. Gil - Resort Coordinator, Hotel Management
Thank you for your feedback, very much appreciated. Hope to see you soon.Kindest regards,
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by N. Gil - Resort Coordinator, Hotel Management
Thanks, Anne, for the great score. Looking forward to welcoming you back in a near future.Warmest regards,
by A verified traveler
Posted 20 Oct 2024
Very nice apartments everything you would need, location isn’t the best and the beach beside wouldn’t be the best although was easy to get to,recpection staff where not very helpful although the restaurants and bar staff were brilliant and very friendly, would be a great place for a family holiday good facilities in the apartments
Comment from Hotel Management
21 Oct 2024 by N. Gil - Resort coordinator, Hotel Management
We appreciate your feedback and regret to hear that the service you received from reception failed to meet your expectations. Our goal is to create happy experiences and deliver a memorable hospitality. Your comments will be addressed with the team.We hope that we will still be able to welcome you back in a near future.Kind Regards,
by A verified traveler
Posted 16 Oct 2024
I have stayed here several times and it suits my type of holiday. staff are always welcoming and pleased to help.
Comment from Hotel Management
18 Oct 2024 by N. Gil - Resort coordinator, Hotel Management
Thank you, Barbara, for your lovely comments! It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.
by A verified traveler
Posted 12 Oct 2024
Another fantastic stay, as always everyone and everything was excellent
Comment from Hotel Management
14 Oct 2024 by N.Gil - Resort Coordinator, Hotel Management
Thank you so much Deborah for your lovely review! We are glad to know that you have had a fantastic time. Kindest regards,
by A verified traveler
Posted 19 Sep 2024
Lovely apartments and amazing swimming pool, perfect for a relaxing holiday! Will return as we have for many years. Reception staff very efficient and helpful.
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 25 Jul 2024 on Hotels
