Ratings based on 165 Verified Reviews
4.2 Room cleanliness
3.9 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024
Our stay was great since our arrival. The whole staff are friendly and helpful. Will definitely choose Uliv on our next trip!
Comment from Hotel Management
5 Sep 2024 by Uliv Apartments Polanco, Hotel Management
We're thrilled to hear that you enjoyed every aspect of your stay. Thank you for your lovely review.
by A verified traveler from Nogales
Posted 15 Jul 2024
Comment from Hotel Management
5 Sep 2024 by Uliv Apartments Polanco, Hotel Management
Thanks for your rate. We appreciate it! We look forward to welcoming you back in the future!
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
5 Sep 2024 by Uliv Apartments Polanco, Hotel Management
Gracias por tu reseña. ¿Podrías compartir con nosotros qué podríamos mejorar para ofrecerte una experiencia de 10/10?
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by ULIV Apartments Polanco, Hotel Management
Your review means the world to us We look forward to welcoming you back in the future!
by A verified traveler
Posted 6 Jun 2024
eaten by mosquitoes
Comment from Hotel Management
20 Jun 2024 by ULIV Apartments Polanco, Hotel Management
We're disappointed to hear about your experience Thank you for bringing it to our attention well do our best to fix it
by A verified traveler
Good hotel, but w/ some minor issues.
Posted 28 May 2024 on HotelsThe location is good and rooms are good. Very well equipped. My two main complaints are: although staff make it seem that early check-in may be possible and accommodating, the reality is that there is no early check-in. Staff should just be upfront with this and then the individual can plan accordingly or book a different hotel that meets their travel plans. Secondly, they told us they don't restock toilet paper, therefore the individual is left to go and purchase their own.
Comment from Hotel Management
20 Jun 2024 by ULIV Apartments Polanco, Hotel Management
We're sorry to hear that your experience fell short We will work to address the issues you've mentioned
by A verified traveler
Posted 2 May 2024
Only complaint was no early check in.
by A verified traveler
Posted 27 Apr 2024 on Hotels
by A verified traveler
Posted 22 Apr 2024 on Hotels
by A verified traveler
Posted 21 Mar 2024
As soon as I arrived in the apartment, I complained that it smells like sewage. They claimed they checked it, and that they couldn’t fix it. It was a horrible smell that became worse during the evening.
