Ratings based on 745 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Tru is a newer hotel in a newer part of town. The property was well themed and operated with a fun color scheme and modern amenities. The only downsides were the windows do not open a the free breakfast was a bit limited compared to the other free breakfast hotels in the marketplace. The staff was excellent and friendly.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Tru by Hilton, Hotel Management
We appreciate your business and we're happy you enjoyed your stay.
by A verified traveler from Washington
Posted 1 Jan 2025
Nice new hotel, friendly staff, plenty of options for eating close by
Comment from Hotel Management
2 Jan 2025 by Tru by Hilton, Hotel Management
Thank you for your review, we're happy you enjoyed your stay and all the eating establishments near by
by A verified traveler
Posted 26 Dec 2024
Cleanliness
Comment from Hotel Management
30 Dec 2024 by Tru by Hilton, Hotel Management
Thank you for your review. We are glad you enjoyed your stay.
by A verified traveler
Posted 26 Dec 2024
Clean
Comment from Hotel Management
30 Dec 2024 by Tru by Hilton, Hotel Management
Thank you we are glad you enjoyed your stay.
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Tru by Hilton, Hotel Management
Thank you!
by A verified traveler
Posted 13 Dec 2024
The hotel was clean, but the elevator was broken. No coffee, no microwave, no ice bucket in rooms which was disappointing based on room cost. Front desk lady was fine curing check in but not helpful otherwise. Overall, We will not stay here again and not a recommended location.
Comment from Hotel Management
16 Dec 2024 by Marci J, Hotel Management
Jesse, thank you for sharing your feedback. We're sorry to hear that your experience with us was disappointing. We'll share this with the management team and use it to make improvements. We hope you'll give us another opportunity to shine!
by A verified traveler
Posted 6 Nov 2024
The staff at this hotel are always excellent. From housekeeping to maintenance to front desk and management. They have always all been wonderful to interact with. The rooms are on the small side, but for solo travelers like myself they are perfect. Well kept and clean.
Comment from Hotel Management
6 Nov 2024 by Tru by Hilton, Hotel Management
Thank you so much for taking the time to send us a review. We are pleased to hear that you enjoyed your stay with us. We appreciate that you continue to stay with us, and we look forward to your next visit.
by A verified traveler
Posted 2 Nov 2024
The west side windows from the top golf is so bright and the rooms don’t even have dark shades so it’s very hard to sleep. Got so annoying we had to leave in the middle of the night
Comment from Hotel Management
4 Nov 2024 by Marci J, Hotel Management
Miguel, thank you so much for sharing your feedback. We're sorry to see the lights from our Top Golf neighbor made it so you couldn't sleep. If you choose to stay with us again, and we hope you do, please let us know of any issues while you're here so we can move rooms. We hope we can serve you again.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Tru by Hilton, Hotel Management
Thank you for taking the time to give us a review. We're happy you enjoyed your stay with us.
