Ratings based on 3,137 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by The Claridge Hotel Management, Hotel Management
Thank you so much for the awesome rating of our historic hotel. We appreciate having you as a guest and hope to welcome you back again soon.Kind regards,The Claridge Hotel Management
by A verified traveler
Posted 17 Nov 2024
Very nice. We will be back
Comment from Hotel Management
18 Nov 2024 by Director of Housekeeping, Hotel Management
Dear Melissa,Thank you for your kind words! We’re so glad to hear you had a great experience and we look forward to welcoming you back on your next visit. See you soon!Warm Regards,The Claridge Hotel Management
by A verified traveler
Posted 17 Nov 2024
It was a good location. The pool is good.
Comment from Hotel Management
18 Nov 2024 by Director of Housekeeping, Hotel Management
Dear Bessy,Thank you for your review! We're so glad to hear you enjoyed our great location and the pool. We hope to welcome you back soon for another wonderful stay!Warm Regards,The Claridge Hotel Management
by A verified traveler
Posted 17 Nov 2024
Main water pipe broke, had no water or elevator. Walked down and up all those flights of stairs. I felt bad for the old people who came down to the lobby from the upper floors to inquire what was happening.
Staff was mixed. Had a staff that i observed to be very professional and patient. One was cross armed and kept directing guests to the manager. No apologies or compensation from hotel management after I emailed them the next day.
by A verified traveler
Posted 17 Nov 2024
Quiet and peace fully staff is helpful and the vallet was great
Comment from Hotel Management
18 Nov 2024 by Director of Housekeeping, Hotel Management
Dear Quinn,Thank you for your wonderful feedback! We’re so glad to hear you had a quiet and peaceful stay, and that our helpful staff and valet team made a positive impression. We truly appreciate your kind words and look forward to welcoming you back soon!Warm Regards,The Claridge Hotel Management
by A verified traveler
Posted 17 Nov 2024
It was a pleasant and peaceful experience. Much to do and see in the surrounding areas. Would visit again.
Comment from Hotel Management
18 Nov 2024 by Director of Housekeeping, Hotel Management
Dear Winnie,Thank you for your kind review! We’re so glad to hear that you had a pleasant and peaceful experience, and that you enjoyed exploring the surrounding areas. We’d love to welcome you back for another visit and help make your next stay just as enjoyable!Warm Regards,The Claridge Hotel Management
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by The Claridge Hotel Management, Hotel Management
Thank you for choosing The Claridge. We appreciate having you as a guest and hope that we can welcome you back again soon.Kind regards,The Claridge Hotel Management
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by The Claridge Hotel Management, Hotel Management
Thank you for choosing The Claridge. We appreciate having you as a guest and hope that we can welcome you back again soon.Kind regards,The Claridge Hotel Management
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by The Claridge Hotel Management, Hotel Management
Thank you for choosing The Claridge. We appreciate having you as a guest and hope that we can welcome you back again soon.Kind regards,The Claridge Hotel Management
by A verified traveler
Posted 16 Nov 2024
The claridge experience this time was the oppisite of what i had the first.time.I frlt that where they kept the black people was all the way in the back and the ither prople got wuality rooms. My first toom had poor view and ni ice machine wotking..very noisey.abd i had to compksin it was that bad.Then thry fave me another toom that was worst ..construction fone on floor with sheet rock dust on the floor andcin the air...ice machine out if order..vending machine not on and working view of parking lot .i took pictures of all theses things...I ask her how many rooms in the place a d she said 400 i said so why cant i get a descent room she said i had to take it up with expedia as the 3rd party her hands was tied .Then i told her to check what i paid and she saw i paid the furst time over $278 for my stay with no issues.so after me complsining tsking my bags ip and down she gave me a room...and i settled for it.I need to complsin to higher ip people and they charged my card teice 136 twice thstvi had to call and complsin abiut..the experience was the worst.
