Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 23 Nov 2024
We went here for a quick trip to celebrate my wife’s birthday. We had a really good time in Ocean City, but the hotel staff was excellent during our stay. The room was clean and spacious.
Comment from Hotel Management
25 Nov 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you for choosing Residence Inn by Marriott Ocean City to celebrate your wife's birthday. We are delighted to hear that you had a great time in Ocean City and that our staff provided excellent service during your stay. We are pleased to know that you found your room clean and spacious. We appreciate your observations and we hope to welcome you back again soon.
by A verified traveler
Posted 12 Nov 2024
It is a very nice property
Could have had additional Bar service help
Comment from Hotel Management
12 Nov 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you for the five-star review and thank you for choosing to stay with us. We are delighted to hear you had a comfortable and enjoyable time during your visit. Our team takes great pride in offering exceptional hospitality and attending to our guests' needs, so it's wonderful to know that we succeeded in providing you with a relaxing and rejuvenating experience. We appreciate the observations regarding our Bar service and will use it to improve our services. We hope to welcome you back again soon.
by A verified traveler
Posted 8 Nov 2024
Clean and location
Comment from Hotel Management
11 Nov 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you for taking the time to share your feedback, Bryan. We're glad to hear that you found our hotel clean and enjoyed our convenient location. We strive to provide a clean, comfortable, and enjoyable experience for our guests, and it brings joy to know that we succeeded with your visit. We hope to welcome you back again soon for another exceptional stay.
by A verified traveler
Posted 31 Oct 2024
Convenience to shopping and restaurants
Comment from Hotel Management
1 Nov 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you so much for taking the time to leave us a positive review, Ada! We are delighted that you enjoyed your stay with us at Residence Inn by Marriott Ocean City. We strive to provide exceptional service and a comfortable experience for all of our guests, and we are thrilled to hear that we met your expectations. We hope to welcome you back again soon!
by A verified traveler from philadelphia
Posted 30 Oct 2024
I stayed at this location several times, this wasn’t a good time. The a/c went out the night I checked in and when I contacted the front desk it to 7 calls to actually get someone. The a/c worked briefly the night before I checked out and then went back out again. Also the next door occupant had a dog that clearly had separation anxiety and barked and howled starting at 7:30am until about noon. This was a horrible experience
Comment from Hotel Management
31 Oct 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you for taking the time to share your feedback with us, Albert. We apologize for the inconveniences you experienced during your recent stay at Residence Inn by Marriott Ocean City. Your comments will be shared with our team to ensure improvements are made. We strive to provide a clean, comfortable, and enjoyable experience for all of our guests, and although this was not your experience on this occasion we hope to welcome you back again soon.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you so much for taking the time to leave us a 5-star review, John! We are thrilled to hear that you enjoyed your stay at Residence Inn by Marriott Ocean City. Our team works hard to provide exceptional service and comfortable accommodations, and we are delighted to know that we met your expectations. We hope to welcome you back again soon for another wonderful stay.
by A verified traveler
Posted 19 Oct 2024
I liked the view from the balcony. I didn't like the fact that the room was slightly chilly. Changing the thermostat could have been a little more user-friendly.
Comment from Hotel Management
21 Oct 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you for sharing your feedback, Kenneth. We're glad to hear that you enjoyed the view from the balcony. We appreciate your comments about the room temperature and will consider this for future improvements. We strive to provide a clean, comfortable, and enjoyable experience for our guests, and we hope to welcome you back again soon.
by A verified traveler
Posted 13 Oct 2024
It was hot in our room and the ac wouldn’t turn on. Had to wait a lot for the elevator. Everything else was great
Comment from Hotel Management
14 Oct 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you for taking the time to share your feedback, Daniel. We're glad to you enjoyed everything else during your stay with us. We apologize for any inconvenience you experienced with the air conditioning and elevator, and we appreciate your patience. We're glad you enjoyed everything else and hope to welcome you back soon.
by A verified traveler
Posted 12 Oct 2024
The room description is listed incorrectly on the Expedia site. Rooms on higher floors do not have bathtubs.
Comment from Hotel Management
14 Oct 2024 by Keith W. | Residence Inn by Marriott Ocean City, Hotel Management
Thank you for staying with us, Tonya. We appreciate your feedback on our room-type descriptions on the Expedia website. We apologize for any inconvenience this may have caused you. We will work to get those updated on the Expedia site. We hope that you enjoyed our complimentary breakfast and the other hotel amenities and we hope to welcome you back again soon.
