Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The hotel was in great condition. The bed was comfortable and the staff was extremely friendly and helpful.
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Susan, We are delighted that your stay was exceptional. Thank you for the privilege of hosting you, and we appreciate your glowing comments regarding your time with us. We hope you find a fun reason to return to Atlanta soon! Best, Jeff Charlton, GM
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Robert, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Jeff Charlton, GM
by A verified traveler
Posted 11 Nov 2024
The hotel has 21 floors but only three elevators, and one appears to be offline. Expect to wait over 10 minutes to take an elevator up to your room. Coming down takes even longer as multiple elevator arrive and are already full. We had to take the stars multiple times after waiting over 20 minutes. A very frustrating experience. There are better options in the area.
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Nicolas, I am sorry to hear that we missed an opportunity to impress you on your recent visit. Thank you for taking the time and caring enough to share your thoughts. Your comments will be passed along to the entire team, and we hope you will give us another chance to earn your praise in the future. Sincerely, Jeff Charlton, GM
by A verified traveler
Posted 10 Nov 2024
The staff was superb!
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Gabriela, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant, thanks to our fantastic staff. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Jeff Charlton, GM
by A verified traveler
Posted 6 Nov 2024
The staff was THE BEST and room was sooo clean.
Comment from Hotel Management
6 Nov 2024 by GM, Hotel Management
Dear Tracey, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Jeff Charlton, GM
by A verified traveler
Posted 4 Nov 2024
Perfect Staff. Thank you.
PLEASE don't be stingy with the 2 packs of coffee in the rooms. NOBODY drinks ONLY two cups of coffee in the morning before getting out of the room to visit Atlanta!!!! Everything else was perfect, thank you.
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Dear Roberto, I am glad to hear that your stay was enhanced by our excellent staff and the friendly service they provide. Thank you for your glowing feedback and your patronage. We hope that whenever your travels bring you to the Atlanta area, we will be your first choice for lodging. Best, Jeff Charlton, GM
by A verified traveler
Posted 24 Oct 2024
Picked this hotel without previous experience, but got surprised happily! The food options with walking distance are way beyond our expectations!
Comment from Hotel Management
25 Oct 2024 by GM, Hotel Management
Dear Henry, We appreciate your kind words! Thank you for letting us, and other travelers, know how much you enjoyed your first stay at Renaissance Atlanta Midtown Hotel. We loved hosting you and hope to do so again someday. Best, Jeff Charlton, GM
by A verified traveler from Baltimore
Posted 10 Oct 2024
5 min walknto a grocery store. Many restaurants within a 1 to 5 min walk. Restaurant on site also pretty good. Confy, clean rooms. Modern renovations.
Comment from Hotel Management
11 Oct 2024 by GM, Hotel Management
Dear Samantha, Thank you for your compliments and for choosing our Renaissance Hotel. It is rewarding to hear that our central location and comfortable accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Jeff Charlton, GM
by A verified traveler from Chattan
Posted 7 Oct 2024
We love the hotel and its convenient location for Georgia Tech events. Room very comfortable.
Comment from Hotel Management
8 Oct 2024 by GM, Hotel Management
Dear Lynne, We are truly grateful for your valuable feedback and kind words about our hotel. Your ongoing support means the world to us, and we can't wait to welcome you back for another exceptional stay. Thank you! Best, Jeff Charlton, GM
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
9 Nov 2024 by FOM, Hotel Management
Thank You for staying with us. We appreciate your feedback and we are delight that you enjoyed your stay.
