Ratings based on 943 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
loved it
Comment from Hotel Management
18 Nov 2024 by Scandic Aarhus City, Hotel Management
Thanks a lot!
by A verified traveler from Herkenbosch
Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Scandic Aarhus City, Hotel Management
Mange tak!
by A verified traveler
Posted 18 Aug 2024
It is very centrally located and easy to walk from attraction to dinner. An excellent stay. 👍
Comment from Hotel Management
23 Aug 2024 by Scandic Aarhus City, Hotel Management
Thanks a lot!
by A verified traveler
Posted 13 Aug 2024
This hotel is in an excellent location and the beds are comfortable. The breakfast buffets were excellent. The fitness centre is small but well-equipped. The onsite parking was convenient.
The rooms, however, failed to meet our expectations. The safe didn’t work, the hairdryer was too weak to dry hair, the conditioner container in the shower was empty, there was no mini-fridge and there was a permanent dark ring in the bathroom sink.
The shelving units were ridiculous. Pointy-edged grey boxes that stuck out in all the wrong places. All three of us managed to bang our heads on the shelving units during our three-night stay.
The room was also dark.
We like Scandinavian hotels but this one needs a renovation - or at the very least, basic maintenance.
Comment from Hotel Management
15 Aug 2024 by Scandic Aarhus City, Hotel Management
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed our convenient location, comfortable beds, and excellent breakfast buffets, as well as our fitness centre and onsite parking. However, we’re truly sorry to learn that certain aspects of your room did not meet your expectations.Your comments about the safe, hairdryer, and bathroom amenities are concerning, and we apologize for any inconvenience they caused during your stay. We also appreciate your feedback on the room’s design and lighting, and we regret that these issues affected your comfort. Please know that we take your concerns seriously and will address them with our maintenance and housekeeping teams to ensure improvements are made.We value your loyalty to Scandic hotels and hope you’ll give us another chance in the future to provide you with a better experience. Thank you again for your candid review.
by A verified traveler
Very happy with location, room and service.
Posted 6 Aug 2024 on HotelsSpacious and modern room and bathroom. Very comfortable bed. No wardrobe, just 4 hangers on a small rail. The window opens, so we can get some fresh air. No fridge.
The location is excellent. We walked to most places we visited except to the new Aarhus Ø district and to the Infinite Bridge.
Breakfast was good, but the only fresh fruit was watermelon. Very friendly and helpful reception staff. Overall, we wete happy with the hotel and would stay there again.
Comment from Hotel Management
8 Aug 2024 by Scandic Aarhus City, Hotel Management
Thank you very much!
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Scandic Aarhus City, Hotel Management
Thanks a lot!
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
28 Jun 2024 by Scandic Aarhus City, Hotel Management
Tusind tak for tilbagemelding!
by A verified traveler
No fan or air , hot ….
Posted 23 May 2024 on HotelsThe issue was the ac air mover wasn’t working and it was very hot in the room and they couldn’t fix it for the 4 days. We had to go get a fan just to sleep at night …
Comment from Hotel Management
24 May 2024 by Scandic Aarhus City, Hotel Management
Thank you for sharing your experience with us.We're truly sorry to hear about the inconvenience you faced with the air conditioning during your stay. It's unacceptable that we couldn't resolve the issue promptly, and we understand how uncomfortable it must have been for you. Please accept our sincerest apologies for falling short of your expectations.We appreciate your understanding and patience throughout this situation. We will address this matter with our maintenance team to ensure that it doesn't happen again in the future.We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience.
by A verified traveler
Posted 19 Apr 2024 on Ebookers
Comment from Hotel Management
13 May 2024 by Scandic Aarhus City, Hotel Management
Thanks!
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
7 Mar 2024 by Scandic Aarhus City, Hotel Management
Thanks a lot!
