Ratings based on 723 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
2 out of 5
by A verified traveler

Posted 12 Nov 2024
Noisy! The room itself was fine and the staff friendly and helpful. The lack of carpeting, however, meant that no sounds from other rooms were muffled. Worse, the front desk area with its snacks, booze, and seating, made it great for the gang of people who stayed up all night doing shots of tequila, drinking copious beers, playing music very loudly, screaming with glee as more shots were downed, their children ignored though the kids were much better behaved and quieter than the drunken adults, kids were running around everywhere, filling the exercise room, playing pool 24/7, running in and out of the building and up and down the elevators. Again I don’t blame the kids. They really didn’t misbehave. They were simply ignored and unmonitored by the adults, who clearly decided Tru was the perfect place to throw a loud, drunken party. I fell asleep quite late due to the extreme noise.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Great place and comfortable.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Friendly easy check in and out
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024