Ratings based on 341 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Jan 2025
Clean
4 out of 5
by A verified traveler

Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Stephanie, Hotel Management
Thank you for your positive review, we appreciate your four-star rating. We appreciate your business and look forward to welcoming you back again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2024
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Stephanie, Hotel Management
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Stephanie, Hotel Management
Thank you for your positive review, we appreciate your four-star rating. We appreciate your business and look forward to welcoming you back again soon.
5 out of 5
by A verified traveler from Magnolia

Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Stephanie, Hotel Management
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
3 out of 5
by A verified traveler

Posted 2 Nov 2024
We stayed for 3 nights. Every night, the stupid fire alarm went off waking us up. Explanation was "oh, there's something wrong with the system.". Well...FIX IT!!! No housekeeping unless you ask for it. RIDICULOUS!!! I think I paid enough to have daily housekeeping, don't you? Breakfast...well, no orange juice. This the second Choice hotel in a row with no orange juice that we have stayed at. What's up with that? And cold coffee...blah!!!! Last night we were there, 5 bus loads of noisy people checked in. Sounded like they were having wrestling matches above and besides our room at all hours of the night. Got very little sleep....not a great stay.
Comment from Hotel Management
5 Nov 2024 by Stephanie, Hotel Management
Hi Glenda, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted 31 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Stephanie, Hotel Management
Thank you for your positive review. Please reach out to us directly with any specific feedback so we can address your concerns and improve our service.We hope to see you again.
1 out of 5
by A verified traveler

Posted 17 Oct 2024
I had no hot water for 2 days. I notified the desk when it initially happened and 24 hours later. It was still not resolved.Was never discounted.Any price on my room
Comment from Hotel Management
17 Oct 2024 by Stephanie, Hotel Management
We are so sorry that you were staying when our boiler unexpectedly went out. We are sorry for the inconvenience.We appreciate your understanding. It was fixed late the next morning. We appreciate your business and hope to welcome you back again.
5 out of 5
by A verified traveler

Posted 11 Oct 2024 on Hotels
Comment from Hotel Management
11 Oct 2024 by Stephanie, Hotel Management
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.