Ratings based on 593 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Everything
by A verified traveler
Posted 12 Nov 2024
Very comfortable and clean. Good breakfast friendly staff
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
First room: shower faucet was broken and wouldn’t turn off. Asked for another room. Second room: horrible moldy smell and unclean. Asked for another room. Third room was fine, no complaints with the room.
We extended our stay one night. They never communicated the extension with cleaning, cleaning kept trying to get into our room despite multiple calls to the front desk. There is no communication across the staff at this place. We’ve stayed here before and the exact same thing happened. I won’t even try to extend a stay here again if I come back. Was told by front desk they would give us extra reward points for all the troubles, never happened.
Oh and internet speed is horrible. For the high price they charge, there are other comparable hotels in the area so I would probably try a different one next time.
by A verified traveler
Posted 23 Oct 2024
Everything was great although it did take at least 10 minutes for the water to warm up in the shower during my stay.
by A verified traveler from Jarrell
Posted 16 Oct 2024
Charge for paying without notification
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 14 Sep 2024
Damages and repairs to the property need to be tended to. Our shower could not keep the temperature regulated. It was either burning hot or freezing cold!
by A verified traveler
Posted 14 Sep 2024
by A verified traveler from Cleburne
Posted 8 Sep 2024
Overall this location was okay was very dissatisfied with not being told they had a $20/day incident fee granted you get it back but we weren’t told or emailed anything until we checked in but you also have to pay to park in the parking lot tht belong to the hotel your already paying to stay in very ridiculous in my opinion
