Ratings based on 448 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
My bff & I have been staying at this Residence Inn for about 10 yrs & always book a 2 bedrm suite. We come in early Dec. to do Christmas shopping in & around Newport. We used to stay at B&B's but it got to be too expensive. The Res Inn is perfect for us. We each have our own bathroom allowing us to get ready at the same time. We each have our own bedroom which allows us to not disturb each other. The beds & pillows are sooo comfortable. The rooms are clean. & having a kitchen area is a plus. We usually don't cook but make coffee, tea or warm up something & use the refrigerator. The free breakfast is a plus. Parking is easy, right on the property. The only negative is that the 2nd bedroom does not have a full length mirror. I would appreciate having one in that bedroom. We will continue to stay at this Res Inn for as long as we come to Newport for Xmas shopping!
Comment from Hotel Management
7 Dec 2024 by Michael- GM, Hotel Management
Thank you for your positive feedback. We are happy you enjoyed your stay. We look forward to serving you again in the future.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Michael-GM, Hotel Management
Thank you for your positive feedback
by A verified traveler
Posted 8 Nov 2024
Great staff
Comment from Hotel Management
8 Nov 2024 by Michael-GM, Hotel Management
Thank you for your positive review. We hope we get the opportunity to serve you again in the future.
by A verified traveler
Posted 4 Oct 2024
The 20th century televisions were pathetic. Rabbit ears would have been a nice retro touch.
Comment from Hotel Management
5 Oct 2024 by Michael-GM, Hotel Management
Sorry you were unhappy with our TV system. We are in the process of upgrading our Guest Room Entertainment package to include streaming channels as well. I hope we get to serve you again and show our television system upgrade
by A verified traveler
Posted 11 Sep 2024
Property is very dated. Was not worth the $650 we paid for one night
Comment from Hotel Management
11 Sep 2024 by Michael=GM, Hotel Management
Thank you for taking the time to share your thoughts regarding your past stay with us. Although our rates are high this time of year, we always stay very competitive with other like hotels within our market.
by A verified traveler
Posted 6 Sep 2024 on Hotels
College drop off weekend. This hotel was 10 min away and an easy access to and from school. Large rooms clean and quiet
Comment from Hotel Management
6 Sep 2024 by Michael-GM, Hotel Management
Thank you for the positive review and we hope to serve you again in the future.
by A verified traveler
Posted 3 Sep 2024
Good
Comment from Hotel Management
3 Sep 2024 by Michael-GM, Hotel Management
Thank you for the positive review. I hope we have the opportunity to serve you again in the future.
by A verified traveler
Posted 1 Sep 2024
Great place clean breakfast included
Comment from Hotel Management
1 Sep 2024 by Michael-GM, Hotel Management
Thank you for your positive review.
by A verified traveler from elmont
Posted 18 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Michael-GM, Hotel Management
Thank you for the positive review. I hope we have the opportunity to serve you again in the future.
by A verified traveler from Novi
Posted 1 Jul 2024
Loved the room
Comment from Hotel Management
1 Jul 2024 by Michael-GM, Hotel Management
Thank you for your positive review. WE hope we have the chance to serve you again in the future.
