Ratings based on 416 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Hotel Manager , Hotel Management
Dear Alexis,Thank you for the 5/5 rating! We're thrilled you had a great experience and appreciate your feedback. Hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Marina,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
The hotel staff was very friendly and very accommodating.The hotel was conveniently located and very quiet. We didn't care much for the breakfast. We wish there were more food choices.
Comment from Hotel Management
23 Sep 2024 by Hotel Manager , Hotel Management
Dear Charles,Thank you so much for the 5/5 rating! We’re delighted to hear that you found our staff friendly and accommodating and that you enjoyed our convenient, quiet location. We appreciate your feedback regarding the breakfast options and will certainly consider adding more variety to improve the experience for our guests. We hope to welcome you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Hotel Manager , Hotel Management
Dear Sahra,We are sorry to hear that your stay at our hotel did not meet your expectations, as reflected in the 1-star rating. We would appreciate it if you could specify the particular aspects of your stay that were unsatisfactory, allowing us to address these issues directly. Your feedback is valuable to us, and we invite you to reach out at your convenience to share your concerns. We consider guest feedback crucial for our improvement. We hope to have the opportunity to welcome you again. Sincerely, Hotel Manager
by A verified traveler
Posted 18 Sep 2024
It took quite long to check-in because of computer problems. However, the person doing the check-in handled it very professionally. The room I got was small and lacked furniture (no closet nor shelves for toiletries in the bathroom). The room was clean.
Comment from Hotel Management
19 Sep 2024 by Hotel Manager , Hotel Management
Dear Stanislaw,Thank you for your feedback. We apologize for the check-in delay due to computer issues but are glad to hear that the staff handled it professionally. We appreciate your comments about the room size and amenities and will use this input to make improvements. We're pleased that you found the room clean, and we hope to have the opportunity to provide a better experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Hotel Manager , Hotel Management
Dear Aesol,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Sep 2024
Good choice for quick stay
Comment from Hotel Management
17 Sep 2024 by Hotel Manager , Hotel Management
Dear Paige,Thank you for the feedback! We’re glad you found us to be a good choice for a quick stay. We hope to have the pleasure of hosting you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Hotel Manager, Hotel Management
Dear Christopher,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager
by A verified traveler from BROOKLYN
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Hotel Manager , Hotel Management
Dear Anna,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Hotel Manager , Hotel Management
Dear Chaim,I'm sorry to see that your stay didn't meet your expectations, resulting in a 2 out of 5 rating. If you have any specific feedback or concerns you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable and can help us improve our services and facilities for future guests. We appreciate your input.Sincerely, Hotel Manager
