Ratings based on 491 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
All nice
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 5 Oct 2024
Hotel was clean, the staff was very friendly. Good location. Beds are comfortable and a true queen size not a double like some hotels, linens were very comfy. The AC unit in our room was VERY loud. I didn’t realize it until we were in bed and turned the tv off, otherwise I would have asked for a different room. We were only there one night so just dealt with it. Great water pressure in the shower Breakfast was fine. Typical breakfast options. Eggs, pancakes, sausage, muffins, toast, cereal. I would definitely return.
by A verified traveler
Posted 3 Oct 2024
We arrived late. Booked through Expedia. They claimed Expedia hadn’t sent them $ so wouldn’t give us a room. We waited 45 minutes while the clerk talked to her supervisor. Even Expedia called them to confirm we had paid but that didn’t matter. They couldn’t figure things out so we left.
Absolutely ridiculous. Expedia was so helpful and responsive. Excellent customer service
by A verified traveler
Posted 29 Sep 2024
Kind and friendly staff
by A verified traveler
Posted 19 Sep 2024
Make plans to dine at the 1861 Southern Kitchen & Bourbon Bar..
Entrance at rear of Building..
Unique menu
by A verified traveler
Posted 12 Sep 2024
We've stayed here weekly for the last month. We're relocating to the area. This is like our 2nd home. The staff is very professional and friendly. The hotel is located close to just about everything. No issues with finding food or shopping. I love the seating in the rooms, we've tried the other 2 hotels in the area, not the same.
by A verified traveler
Posted 10 Sep 2024
Convenient
by A verified traveler
Posted 7 Sep 2024
We had three lights out in our room. Very inconvenient.
