Ratings based on 961 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 14 Dec 2024
The "complimentary breakfast" didnt exist, they had expired yogurt in the fridge, the coffee machine had no coffee whatsoever, i didnt trust any if the pastries, the juice or the even the packets of oatmeal, the waffle maker had no batter or syrup. The only thing i actually enjoyed was the fact that the hot water worked very well
Comment from Hotel Management
16 Dec 2024 by Hotel Manager, Hotel Management
Dear John Wesley,Thank you for sharing your experience with us. We sincerely apologize for the disappointing breakfast and the issues you encountered. Your feedback is invaluable for our ongoing improvements. We're glad to hear that the hot water met your expectations. We hope to provide a much better experience during your next stay!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Dec 2024
Very convenient
Comment from Hotel Management
13 Dec 2024 by Hotel Manager, Hotel Management
Dear Laverne, Thank you for your 4 out of 5 rating and for highlighting the convenience of your stay. We’re delighted that our location met your needs, and we hope to welcome you back for an even better experience next time. Sincerely, Hotel Manager
by A verified traveler
Posted 10 Dec 2024
Did not appreciate this hotel. Staff ranged from unfriendly to rude. Area is not very pleasing at all. We were glad to move on from this location.
Comment from Hotel Management
11 Dec 2024 by Hotel Manager, Hotel Management
Dear Jeffrey,We’re sorry to hear about your experience with our staff and the area. Your feedback is important, and we take it seriously as we strive to improve. Please reach out to us directly so we can address your concerns and ensure future guests have a better experience. Thank you for sharing.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hotel Manager, Hotel Management
Dear Dawn,Thank you for your honest feedback and the 3 out of 5 rating. We appreciate your insights and are committed to improving our services. If you have specific suggestions on how we can enhance your experience, please let us know. We hope to welcome you back for a better stay!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Hotel Manager, Hotel Management
Dear Chiachu, Thank you for your review and rating. We appreciate your feedback and are glad to hear you had an overall decent experience. If there’s anything specific that could have made your stay better, please don’t hesitate to let us know. We value your input and hope to welcome you back in the future for an even better experience. Sincerely, Hotel Manager
by A verified traveler
Posted 29 Nov 2024
Good and clean
Comment from Hotel Management
30 Nov 2024 by Hotel Manager, Hotel Management
Dear Jeffery,Thank you for your positive feedback! We're thrilled to hear that you found our hotel good and clean. Our team works hard to maintain high standards, and your satisfaction is our top priority. We look forward to welcoming you back for another enjoyable stay soon! Sincerely, Hotel Manager
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Hotel Manager, Hotel Management
Dear Pablo,Thank you for your 4-star rating! We're glad you had a positive experience with us. If you have any specific feedback or suggestions for improvement, we'd love to hear them. Your insights help us enhance our services. We hope to welcome you back soon for an even better stay!Sincerely, Hotel Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Elona,Thank you for sharing your feedback, Elona. We're sorry to hear that your experience didn't meet expectations. We’d love to learn more about how we can improve. Please feel free to reach out directly with any suggestions or concerns. Your feedback is valuable to us.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hotel Manager, Hotel Management
Dear Elizabeth,Thank you for your feedback, Elizabeth. We’re sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we’re committed to improving our services. Please reach out directly so we can address your concerns. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
