Ratings based on 777 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Antioch
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Management Team , Hotel Management
Dear James,Thank you for taking time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to exceed your expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels!Sincerely,
by A verified traveler
Posted 19 Nov 2024
Was a very clean hotel. Pleasant staff
Comment from Hotel Management
19 Nov 2024 by Hotel Management Team, Hotel Management
Dear Carey,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,
by A verified traveler
Posted 19 Nov 2024
Very pleasant staff
Comment from Hotel Management
19 Nov 2024 by Hotel Management Team, Hotel Management
Dear Brent,Thank you for taking the time out of your busy day to leave us a wonderful 5-star review. We hope if your travels bring you back to Madison, you will consider staying with us again. Safe Travels!Sincerely,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Management Team, Hotel Management
Dear Peter,Thank you for taking time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to exceed your expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels!Sincerely,
by A verified traveler
Posted 30 Oct 2024
I like staffs that it was very friendly and helped something so I was able to get internets. I forget my userid. Oop! I don’t see any complain at all.
Comment from Hotel Management
4 Nov 2024 by Hotel Management Team, Hotel Management
Dear David,Thank you for taking the time out of your busy day to leave us a wonderful 5-star review. We hope if your travels bring you back to Madison, you will consider staying with us again. Safe Travels!Sincerely,
by A verified traveler
Posted 23 Oct 2024
The front desk staff was very friendly and helpful.
Comment from Hotel Management
25 Oct 2024 by Hotel Management Team, Hotel Management
Dear Martha,Thank you for taking the time out of your busy day to leave us a wonderful 5-star review. We hope if your travels bring you back to Madison, you will consider staying with us again. Safe Travels!Sincerely,
by A verified traveler
Posted 22 Oct 2024
Great place. Great stay. Nice staff
Comment from Hotel Management
25 Oct 2024 by Hotel Management Team, Hotel Management
Dear Ommar,Thank you for taking time to rate your recent stay. We are honored to earn a 5-star review, as our ultimate goal is to exceed your expectations. We hope we did just that. We look forward to seeing you again soon. Safe travels!Sincerely,
by A verified traveler
Posted 20 Oct 2024
Hotel was great. Breakfast was adequate, nothing special.
Comment from Hotel Management
20 Oct 2024 by Hotel Management Team, Hotel Management
Dear Martha,Thank you for taking the time to give us a great review! We are delighted to hear about your positive experience at our hotel. We look forward to delivering another positive experience during your next stay with us.Sincerely,
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Hotel Management Team , Hotel Management
Dear Orlando,Thank you for taking the time out of your busy day to leave us a wonderful 4-star review. We hope if your travels bring you back to Madison, you will consider staying with us again. Safe Travels!Sincerely,
by A verified traveler
Posted 19 Oct 2024
The staff was very helpful! If I needed anything they were there for me. I'd like to mention Jackie for her patience and help. The pool was the perfect temperature! It would have been nice if there was a changing room so that I didn't have to walk through the lobby in my swimsuit and towel. The lighting in the bathroom was very dim. It would have been nice to have a makeup light. The shower had nice hot water. One of the beds was lumpy but luckily there was a second bed to choose from. I didnt enquire about an extra blanket, but it would have been nice to have. Sometimes the heat would fluctuate and I would get chilly. Overall it was a nice relaxing stay. Not too far from shopping and restaurants. Helpful staff and adequate buffet.
Comment from Hotel Management
20 Oct 2024 by Hotel Management Team , Hotel Management
Dear Jane,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. We will be sure to recognize Jackie for the outstanding service she provided you.Thank you,
