Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Very nice close to Goodyear Theater
by A verified traveler
Posted 15 Nov 2024
Very nice. Clean.
by A verified traveler
Posted 10 Nov 2024
Beautiful hotel with a nice bar, patio & offered a nice breakfast for a reasonable price. Location was tricky if you were not familiar with area.
Comment from Hotel Management
12 Nov 2024 by HGI Akron Management, Hotel Management
Pamela,Thank you for staying with us.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by HGI Akron Management, Hotel Management
Sandy,Thank you for staying with us while you werein Akron, Ohio.We look forward to seeing you again soon
by A verified traveler from QUEENS VILLAGE
Posted 28 Oct 2024
Excellent
Comment from Hotel Management
1 Nov 2024 by HGI Akron Management, Hotel Management
Sean,Thank you for staying with us recently.We look forward to seeing you soon.
by A verified traveler
Posted 27 Oct 2024
Very nice place friendly staff Awsome team
Comment from Hotel Management
27 Oct 2024 by HGI Management, Hotel Management
Travis,Thank You for staying with us.We look forward to seeing you again soon.
by A verified traveler
Posted 24 Oct 2024
Walkable dining options were limited
Comment from Hotel Management
27 Oct 2024 by HGI Management, Hotel Management
Robert,Thank You for staying with us.We look forward to seeing you again soon.
by A verified traveler
Posted 17 Oct 2024
Nice property and amenities, but hot tub out of order even though web site said it was working. Very disappointing!!! Didnt get anything back as far as refund or food voucher which would have been nice though. But a very nice stay.
Comment from Hotel Management
20 Oct 2024 by HGI Management, Hotel Management
We are sorry the Hot Tub was out or order for your stay.We are glad you enjoyed your stay with us.
by A verified traveler
Posted 7 Oct 2024
Staff was friendly and helpful in getting us checked in early but our room had red stains on the comforter and the bathroom was gross, hair and spilled things all over the counter and the toilet had pee and blood stains all over it. Probably wouldn’t stay there again.
Comment from Hotel Management
8 Oct 2024 by Thomas, Hotel Management
Hello Jessica. Please accept my sincere apology for the cleanliness of your guest room. This is not the typical guest experience and feedback such as this is taken seriously. If you can find the time, please call the hotel directly and ask for Thomas so I can make things right. Thank you.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Thomas, Hotel Management
Hello James. Thank you for choosing to stay with us. It would be our pleasure to accommodate you on your next trip to the area. Safe travels!
