Ratings based on 34 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Aug 2024
Excellent
Comment from Hotel Management
19 Aug 2024 by Raeshawna General Manager , Hotel Management
Hello Jon!Thank you very much for your 5-star status. We look forward to your return visit. Cheers
by A verified traveler
Posted 12 Aug 2024
Beautiful facilities. The Dutch Cottage, where we stayed in the Delphinium Suite, was extremely comfortable and well appointed. We attended a special event which was very well done. The staff are very friendly and attentive. Highly recommend - we can’t wait to go back!
Comment from Hotel Management
19 Aug 2024 by Raeshawna General Manager , Hotel Management
Hello ElaineThank you so much for staying with us at Goodstone Inn & Restaurant. We are delighted that you had a 5-star experience. We can't wait to have you back!Kind regards,
by A verified traveler
Posted 7 Dec 2019
by A verified traveler
Posted 5 Nov 2019 on Hotels
by A verified traveler
Posted 4 Nov 2019 on Hotels
by A verified traveler
Posted 13 Oct 2019
by A verified traveler
Posted 13 Oct 2019
Beautiful and peaceful setting. Staff went above and beyond. Food was wonderful.
by A verified traveler
Great stay!
Posted 13 Sep 2019 on HotelsWhat a wonderful experience! I will definitely stay there again!
Comment from Hotel Management
15 Sep 2019 by BK ~ Director of Guest Relations, Hotel Management
Dear christopher on, Thank you for your kind comments about Goodstone Inn and Restaurant. We are thrilled that you enjoyed your stay! We look forward to hosting you again, soon. ~
by A verified traveler
Posted 18 Aug 2019
Comment from Hotel Management
15 Sep 2019 by BK ~ Director of Guest Relations, Hotel Management
Thank you for sharing your positive review stars! We hope you will come back to visit us, again ... soon.
by A verified traveler
Beautiful Property Underdelivers
Posted 10 May 2019 on HotelsGoodstone is an old estate, and there is a wonderful vibe of former luxury to it. The staff are very friendly and helpful, but there are not enough of them (or their management is lacking) to make your stay as luxurious and seamless as they would clearly like it to be, or as the price would suggest it should be.
Some things we noticed:
- delayed check in due to there only being one person available to show you to your cottage (most of the rooms are in small buildings you must drive to)
- prix fixe menu at the restaurant was fine, but didn't bear comparison to other multi-course fine dining in the area
- AC was broken in a 3rd-floor room, making it unusable
- the room we were moved to was positively dowdy in decor, and also not modernized (not enough outlets, bad wifi, small vintage double bed, nails sticking out of antique dresser drawers ....)
- lots of peeling paint and cobwebs, especially around windows
There's no question that the estate has a lot of charm, but it's too obvious that the upkeep of it is a challenge. We had a perfectly nice time (the bar in the carriage house is fun, with elegant board games for your amusement), and it was neat to stay in a museum-like accommodation - we enjoyed exploring. But it was not the superlative experience you'd expect for that kind of property and that price.
Comment from Hotel Management
17 May 2019 by Guest Relations Director , Hotel Management
Dear Robert, Thank you very much for your review of your recent stay at our Inn. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. As Director of Guest Relations, I apologize for any delay you might have experienced during your check-in and we greatly appreciate your comments about aspects of The Goodwin Room and The Harriman Room which need minor adjustments and slight updating. Please know that our main priority is to offer our guests a well-maintained and comfortable atmosphere. We will be implementing many upgrades to the property over the next couple of months. I hope that I can convince you to come visit our property, and stay with us again, soon. It would be a pleasure to personally welcome you back to our new and improved spaces!
