Ratings based on 925 Verified Reviews

4.1 out of 5
91% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Strategic location with good environment
5 out of 5
by A verified traveler

Posted 29 Nov 2024
This place came recommended and I loved it
Comment from Hotel Management
29 Nov 2024 by Michael Quay, Hotel Management
Thank you for your kind words
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Shopping within walking distance and inside building
Comment from Hotel Management
29 Nov 2024 by Michael Quay, Hotel Management
Thank you for your comment
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Michael Quay, Hotel Management
Thank you
5 out of 5
by A verified traveler from Heidelberg Heights

Posted 26 Nov 2024
Just what I needed
Comment from Hotel Management
29 Nov 2024 by Michael Quay, Hotel Management
Dear NarendranGlad to know you've got what you needed
3 out of 5
by A verified traveler

Posted 25 Nov 2024
The room size is very comfortable for our family of 3 but however on the night we stayed in the hotel, the room we were given had a faulty air-conditioning so we had to change rooms. The process of changing the room was a little lacking but overall we are happy with our stay. It's a great location, it links directly to Midvalley Megamall, lots of shopping and eating options available there.
Comment from Hotel Management
29 Nov 2024 by Michael Quay, Hotel Management
Dear, Tian Kian Simon,Sincere apology on the shortfalls that you had to endure. Hope it did not prevent you from future stays with us. FYI, owners had approved a massive budget to enhance all our air-conditioning system.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Clean, safe, good service and accessible to everything
Comment from Hotel Management
29 Nov 2024 by Michael Quay, Hotel Management
Thank you Rachel
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Rod, Hotel Management
Dear MalisaThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Good stay for shopping and for a short time. Sad the hotel doesn’t have a fitness center and swimming pool.
Comment from Hotel Management
5 Nov 2024 by Rod, Hotel Management
Dear AhmedThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management