Ratings based on 25 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Massillon
Posted 15 Jun 2024
by A verified traveler
Posted 8 Sep 2023
The property was clean. It was in a great location and we did enjoy it. It would have been nice if the accommodation was more modern, the furniture was definitely dated and some newer items would go a long way!
Comment from Hotel Management
11 Sep 2023 by The Hilton Head Accommodations Team, Hotel Management
Greetings, Claire. Thank you for your feedback. We are glad that your overall stay was a good one. The Village does have a great location with proximity to beach, golf, tennis, pickleball, general store and more! We do realize that some items need to be upgraded and we try to continuously improve where we can. Thank you for staying with us and we hope to have the opportunity to host you again in the future!
by A verified traveler
Posted 2 Jul 2023
The strength of The Village is its excellent location to beach access and being located in Palmetto Dunes with Shelter Cove close by.) Units are old with old design. The nicest ones overlook the waterway. Studios are depressing and very close to each other. You are forced to keep curtains pulled to keep some privacy. Not the cleanest. Property is well maintained with gas grills and little children’s play area. Pleasant management.
Comment from Hotel Management
7 Jul 2023 by The Hilton Head Accommodations Team, Hotel Management
Greetings, Susan. Thank you for your feedback. We do agree that The Village is an excellent location. We are sorry to hear that you did not like the studios. The Village does have other unit types, studios with lofts, two-bedroom townhomes that may provide the privacy you seek. We hope to have an opportunity to host you again in the future.
by A verified traveler
Needs update!
Posted 24 Jul 2022 on HotelsNeeds update! Outdated furniture sink and tub clogged. Noisy! I won’t stay here again
Comment from Hotel Management
27 Jul 2022 by The Hilton Head Accommodations Team, Hotel Management
Greetings, Dorian. Thank you for your feedback. We are sorry that your stay was not up to our standards. We continually try to do work and improvements to the villas. We will take a look to see regarding the sink and tub clogged as we typically address these items as soon as they are reported. As far as the noise, if you could expand on that, it would help us try to address in the future. If you would like to discuss further, please call us at The Village office. We do appreciate your feedback.
by A verified traveler
Posted 19 Jul 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by The Hilton Head Accommodations Team, Hotel Management
Thank you for your feedback! It looks like you had an excellent stay at The Village at Palmetto Dunes. We hope to have the opportunity to host you in the future. Thank you again for staying at The Village at Palmetto Dunes!
by A verified traveler
Posted 22 May 2022
Property is great, 5 minute walk to the beach, a pool for the kids on the property, and staff was very nice and helpful.
Comment from Hotel Management
15 Jun 2022 by The Hilton Head Accommodations Team, Hotel Management
Thank you, Jeremy for staying with us at The Village of Palmetto Dunes. It is a great location and value for our guests. We are so glad you had a pleasant stay. We do hope to host you again in the future!
by A verified traveler
Posted 11 Apr 2022
The furniture was in poor condition.
Comment from Hotel Management
12 Apr 2022 by The Hilton Head Accommodations Team, Hotel Management
Hi, Andrzej. Thank you for your feedback and will note it as we continue to make improvements. We hope that you enjoyed the location, its proximity to beach, golf, tennis, and other Village amenities. Thank you for visiting our beautiful island and we hope to have an opportunity to host you in the future.
by A verified traveler
Posted 10 Apr 2022
Loved how close it is to the beach; just a 5 minute walk and the proximity to shopping and excursions.
Didn’t like how wore out and dated the unit and furnishings were. Bed was very hard so didn’t get much sleep for a week, couch was wore out. However the unit had everything we needed for our stay.
Comment from Hotel Management
11 Apr 2022 by The Hilton Head Accommodations Team, Hotel Management
Thank you for your feedback, Linda. The Village does have a great location and overall we are glad that you had a good stay. We are always trying to improve the units to the best of our ability. Thank you for your feedback and we hope to have the opportunity to host you again in the future.
by A verified traveler
Posted 13 Mar 2022 on Hotels
Comment from Hotel Management
14 Mar 2022 by The Hilton Head Accommodations Team, Hotel Management
Thank you for staying at The Village at Palmetto Dunes with Hilton Head Accommodations. We are so glad you had a great stay. We look forward to hosting you in the future!
by A verified traveler
2 thumbs up
Posted 13 Mar 2022 on HotelsEverything was great - beautiful location next to tennis, golf and few minute walk to the beach.
Comment from Hotel Management
14 Mar 2022 by The Hilton Head Accommodations Team, Hotel Management
Thank you for staying at The Village at Palmetto Dunes with Hilton Head Accommodations. We are so happy that you had a wonderful stay. The Village does offer a great value and location. We hope we have the opportunity to host you again in the future!
