Ratings based on 1,029 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
My entire stay was really lovely starting with Simon at check-in was so wonderful and made me feel really welcome and valued. I also really enjoyed using the spa facilities and Nobu crispy rice and a cocktail for happy hour at the beautiful lobby bar. Overall it was a wonderful stay and I will come back if I find myself in Miami again.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Rebeka,We were delighted to welcome you to Nobu Hotel Miami Beach.It's wonderful to hear we were able to deliver an enjoyable experience and that you appreciated the friendly hospitality Simon provided on your arrival; we will be sure to pass along your kind words!We're also happy you had the opportunity to relax at our Spa facilities and to try the delicious Nobu crispy rice, as well as to join us for Happy Hour at the lobby bar. Thank you so much for taking the time to share your kind words, and we very much look forward to welcoming you back on your next visit to Miami.Sincerely,Melissa FieldingHotel Manager
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Andrea, Hotel Management
Dear Brittany,Thank you for your great rating! We're glad you enjoyed your stay at Nobu Hotel Miami Beach. We appreciate your feedback and will continue working to make your next visit even better!
by A verified traveler from Doral
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Andrea, Hotel Management
Dear Jesus,Thank you so much for your wonderful rating! We’re thrilled to hear you had an exceptional stay at Nobu Hotel Miami Beach. We look forward to welcoming you back for another unforgettable experience!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Andrea, Hotel Management
Dear Michael,Thank you so much for your wonderful rating! We’re thrilled to hear you had an exceptional stay at Nobu Hotel Miami Beach. We look forward to welcoming you back for another unforgettable experience!
by A verified traveler
Posted 14 Nov 2024
Very nice hotel and good room. However to Market this on Expedia as a 5 star hotel was pushing it. I have no complaints but clearly is not on the same level in Miami as the Setai or 1 which are also 5 star hotels. We had four people in our room and the beach only wanted to give us two chairs ? Kind of a ridiculous policy. You should be given the amount of people on your reservation. All in all nice experience.
Comment from Hotel Management
16 Nov 2024 by General Manager, Hotel Management
Dear Michelle,It was a pleasure to welcome you to Nobu Hotel Miami Beach!We’re glad you had a pleasant stay with us, but we are sorry we did not completely meet your expectations. We appreciate you notifying us of your experience so that we can properly address your concerns with our staff.Thank you for your feedback, and we hope you will give us another opportunity in the future to provide you with the stay you expected and deserve.Sincerely,Melissa FieldingHotel Manager
by A verified traveler
Posted 13 Nov 2024
Honestly feels like a builder worn down beach hotel. Not really luxury and the service is not VIP. You get better service at a hole in the wall
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Adonay,We appreciate the opportunity to have you stay with us, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed your experience was not what it should have been. We'll discuss your remarks with our staff to ensure our high standards are being upheld. We hope to have another opportunity to welcome you back and impress you with the highly curated experience we are known for.Sincerely,Melissa FieldingHotel Manager
by A verified traveler
Posted 12 Nov 2024
Had an amazing stay at the Nobu Miami Beach. The rooms were gorgeous, the staff was friendly and we really enjoyed having the Adults Only Pool overlooking the Ocean. Shoutout Kimberly, she was an awesome server at the pool. We got a massage at the spa and it was great. Lastly, the gym was top notch for a hotel gym. My only slight complaints is that the pool menu is very limited and you don’t get priority reservation access to eat at the Nobu. We will definitely be back.
Comment from Hotel Management
13 Nov 2024 by Sheldon, Hotel Management
Thank you so much for your wonderful review and for choosing Nobu Miami Beach! We’re thrilled to hear you had an amazing stay and enjoyed the beautiful rooms, friendly service, and stunning views from our Adults Only Pool. Kimberly will be delighted to know her attentive service made a memorable impact on your experience.It’s great to hear you enjoyed the spa and the gym – we’re proud to offer top-notch amenities for our guests. Your feedback about the pool menu and reservation access is valuable to us, and we’ll be sure to share it with our team as we work to enhance every aspect of our guest experience.Thank you again, and we can't wait to welcome you back!
by A verified traveler
Posted 12 Nov 2024
Hard to separate Eden Rock and Nobu, the entrance was the same. Small hotel and pool area and lobby felt extremely outdated
Comment from Hotel Management
13 Nov 2024 by Sheldon, Hotel Management
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had an overall great experience at Nobu Hotel Miami Beach. We understand your point about the shared entrance with Eden Rock, and we appreciate your observations regarding the hotel’s pool and lobby areas. Your feedback is invaluable as we continually work to refine and enhance our guest experience. We hope to welcome you back soon for another wonderful stay!
by A verified traveler from Naples
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Chamise, Hotel Management
Dear Eder,We are pleased to see that you enjoyed your visit and thank you for the positive feedback. We hope to have the opportunity to host your travels once again in the near future!
