Ratings based on 1,213 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
I like the pool
Comment from Hotel Management
20 Nov 2024 by Chris J., Hotel Management
Hi Lenora,Thanks for your feedback and for taking the time to leave Blue Chip Casino a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.
by A verified traveler
Posted 19 Nov 2024
Stayed in the older half of the property, room was still really nice and clean. Comfy bed and nice shower. Just stayed 1 night on a roadtrip, traveling solo, felt safe the whole time. Front desk staff was blah, forgot to write down or even tell me my room number, so had to go hack to get it once I realized it wasnt on my key envelope, security at casino was a bit of a jerk when I went the wrong way once.
Comment from Hotel Management
19 Nov 2024 by Chris J., Hotel Management
Hi Allyson,Thanks for sharing your review for Blue Chip Casino. We look forward to the opportunity to welcome you back for a five-star experience in the future.
by A verified traveler from Elgin
Posted 18 Nov 2024
The staff at the registration desk did not ask if we have stayed with you before or if we knew where the room was, just handed the keys. Not being familiar with the hotel, did not know there were 2 sections.
We were not aware it was a smoking casino.
Comment from Hotel Management
19 Nov 2024 by Chris J., Hotel Management
Hi Joseph,We appreciate you taking the time to share your rating for Blue Chip Casino, and we hope to welcome you back in the future for a five-star experience.
by A verified traveler
Posted 17 Nov 2024
The room was clean. We were close to the elevator so I was worried about noise but it was pretty quiet. There are a lot of good restaurants nearby as wrll.
Comment from Hotel Management
18 Nov 2024 by Chris J., Hotel Management
Hi Kris,We appreciate you taking the time to share your positive experience at Blue Chip Casino with us. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.
by A verified traveler
Posted 17 Nov 2024
Very easy check in. Room was clean and beds were comfortable. Entertainment was excellent.
Comment from Hotel Management
18 Nov 2024 by Chris J., Hotel Management
Hi William,We're thrilled to hear you enjoyed your visit to Blue Chip Casino our property, and we hope to welcome you back again soon for another five-star experience.
by A verified traveler
Posted 17 Nov 2024
Normal people treated different
Comment from Hotel Management
18 Nov 2024 by Chris J., Hotel Management
Hi David,We appreciate you taking the time to share your rating for Blue Chip Casino, and we hope to welcome you back in the future for a five-star experience.
by A verified traveler
Posted 15 Nov 2024
Great property, but we stayed in the blue chip tower and the edges of the carpet hallway could REALLY use a broom or vacuum hose. The room had cobwebs all around the ceiling. It seems like they kind of forgot about any deep cleaning in that wing. We stayed last year in a different tower and it was completely different. Overall, The room was nice, the staff was super friendly, and over all the room was clean, but disappointed in such a nice place kinda neglecting certain areas. BUT. we will come back.
Comment from Hotel Management
15 Nov 2024 by Chris J., Hotel Management
Hi Hallie,Thanks for sharing your review for Blue Chip Casino. We look forward to the opportunity to welcome you back for a five-star experience in the future.
by A verified traveler from Fishers
Posted 13 Nov 2024
I know it is a casino, it it was loud and the rooms were not very clean.
Comment from Hotel Management
14 Nov 2024 by Chris J., Hotel Management
Hi Tereissa,We're thrilled to hear you enjoyed your visit Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.
by A verified traveler
Posted 10 Nov 2024
everything great
Comment from Hotel Management
14 Nov 2024 by Chris J., Hotel Management
Hi Saeid,Thank you for taking the time to share your wonderful experience with others! We hope to welcome you again soon for more five-star guest service.
