Ratings based on 993 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
The room had so much damage and was so disgusting my family left within 20 minutes of checking in and the hotel was unwilling to help or give me a refund.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Carla RediResponse Specialist, Hotel Management
Dear Hunter,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Dayton South - Miamisburg is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Nashonda. The staff and I at the Red Roof Inn Dayton South - Miamisburg were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 25 Oct 2024
Will not stay there again
Comment from Hotel Management
1 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Sarah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dayton South - Miamisburg. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with your stay not being to your liking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 25 Oct 2024
No daily housekeeping. Asked for clean towels on 4th day and was told to bring used towels to laundry and they would exchange...I refused. Motel is in VERY poor condition. Listed on Expedia as 6.2 rating but only 3.1 on their site.....even that was over rated.
Comment from Hotel Management
10 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Jerome,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON SOUTH - MIAMISBURG. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the poor condition and all the concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 21 Oct 2024
The room was a dump, broken desk, broken door moulding, mold in bath tub, the TV didn't work, and the room smelled like cigarettes. The room was a DUMP, BY FAR THE WORST HOTEL ROOM I EVER STAYED IN, IN MY 61 YEARS OF LIFE.
Comment from Hotel Management
30 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Dale. The staff and I at the RED ROOF INN DAYTON SOUTH - MIAMISBURG were disappointed to see your 1/5 score following your stay. You indicated that the broken desk and door moulding, the possible mold in the bathtub, and the other issues mentioned hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Your comments have been shared with management in an effort to address your concerns. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
Dirty Room
TV and remote didnt work
Very loud, drunks and drug motel stay for cheap
Comment from Hotel Management
28 Oct 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Nichole,We are sorry to hear your recent experience at the Red Roof Inn Dayton South - Miamisburg did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 19 Oct 2024
The rooms were dirty. The sheets were not clean and had stains on them. I told the front desk that there were bugs on the bed and in the bathroom and they did nothing. This hotel needs to be condemned.
Comment from Hotel Management
26 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Dear Sheryl,Thank you for sharing your comments with us following your stay at the Red Roof Inn Dayton South - Miamisburg. We were disappointed to read that your stay fell short of our expectations. You shared some downsides of your experience with us, such as the dirty rooms and the stained sheets. As it pertains to the listed pests, we work with a pest control company that regularly treats the property for pests, as is standard in the industry. In an effort to address your concerns, your feedback has been shared with the property.Guest feedback aids Red Roof in pinpointing and addressing issues, so we would like to extend our thanks for your shared feedback. We look forward to improving the impression left with you on your next stay at any of our locations.With thanks,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Oct 2024
The outside parking lot was a little littered but the room was fine.
Comment from Hotel Management
15 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Dear Martha,Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON SOUTH - MIAMISBURG. It's good to hear that you found the room to be fine. However, you indicated that the cleanliness of the parking lot dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours,Sharma Red Roof Management RediResponse Specialist
