Ratings based on 982 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
by A verified traveler from Elizabeth
Posted 1 Dec 2024
The hotel’s ambiance was unpleasant, reminiscent of a damp basement. The photographs displayed on the Expedia rental page were inaccurate. The pool was out of service, and the hotel room keys registered incorrectly, necessitating frequent visits to the front desk. The hotel room itself was unsatisfactory, emitting an unpleasant odor. The bathroom was plagued by leaks, and the overall experience was far from satisfactory, deviating significantly from the positive reviews and images provided by Expedia.
by A verified traveler
Posted 30 Nov 2024
Hotel staff were nice but our room's carpet was damp and it smelled of mildew when we entered the room.
by A verified traveler
Posted 29 Nov 2024
I stayed at this property for a couple of nights and the service was excellent. The staff at the front desk was very friendly and helpful, nice and easy check in and check out. Highly recommended for a short stay.
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 21 Nov 2024
The property was so convenient to where I needed to be. The room we stayed in was nice and clean. The staf were friendly as well. I would definitely book again at this location.
Comment from Hotel Management
22 Nov 2024 by Penny, Hotel Management
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at La Quinta Inns & Suites Miami Lakes!
by A verified traveler
Posted 18 Nov 2024
The staff were very friendly however this property is way too far from the popular malls, and restaurants. The property is not well maintained and a lot of work is needed on the property. Not someplace I would stay again.
Comment from Hotel Management
22 Nov 2024 by penny, Hotel Management
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the Miami Lakes area.
by A verified traveler
Posted 16 Nov 2024
Not as pictured
Comment from Hotel Management
22 Nov 2024 by penny, Hotel Management
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
by A verified traveler
Posted 11 Nov 2024
Well it is very convenient to the locations I have to visit!
Comment from Hotel Management
22 Nov 2024 by Penny, Hotel Management
Thank you for brightening our day with your kind comments. We are happy that you enjoyed your stay with us. We will see you soon at La Quinta Inns & Suites Miami Lakes!
