Ratings based on 1,538 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Joseph, Hotel Management
Dear MichelleThank you for choosing YOTEL Miami. We truly appreciate the opportunity to host you. Please visit us again in the future.Best Regards
by A verified traveler
Posted 9 Jan 2025
to quiet coudn't put air conditioning down the bed made lots of noise eveytime you would toss and turn
Comment from Hotel Management
9 Jan 2025 by Joseph, Hotel Management
Dear Lizet,Thank you for staying with us. Our sincere apologies for the noise you encountered from our AC system. The system is normally very quiet, we will look into this right away. Thank you for the feedback. Please visit us again.Best Regards
by A verified traveler
Posted 8 Jan 2025
Good location and nice place! Friendly staff
Comment from Hotel Management
8 Jan 2025 by YOTEL Miami , Hotel Management
Dear Mya,We’re delighted to hear you enjoyed our location, facilities, and friendly staff. We look forward to welcoming you back in the future.Best regards,YOTEL Miami
by A verified traveler
Posted 8 Jan 2025
The room was not super clean
Comment from Hotel Management
8 Jan 2025 by Joseph, Hotel Management
Dear Carla,Thank you for selecting YOTEL Miami for your recent stay. Our sincere apologies for not meeting expectations. We will share your comments with our cabin crew to ensure that cleanliness standards are upheld.Best Regards
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Joseph, Hotel Management
Dear Angela,Thank you for choosing YOTEL Miami. We truly appreciate the positive review and will ensure our service team is aware. We hope to host you again in the future.Best Regards
by A verified traveler
Posted 6 Jan 2025
Very dirty!
Comment from Hotel Management
6 Jan 2025 by Joseph, Hotel Management
Dear Madalina,We are terribly sorry you experienced an environment that was not up to expectation. Please know that we share your comments with all parties in an effort to improve all of our guest touch points.Best Regards
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Arturo Yañez - Sr. Mission Control Manager, Hotel Management
Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
by A verified traveler
Posted 5 Jan 2025
When we checked in at the kios it did not give us the room number so we had to go to the front desk. Room very small
Comment from Hotel Management
5 Jan 2025 by YOTEL / YOTELPAD Miami, Hotel Management
We apologize for the inconvenience you experienced with the kiosk during check-in. We're sorry the room size didn’t meet your expectations. Thank you for bringing this to our attention, and we will work to improve the check-in process. We appreciate your feedback and hope to provide a better experience in the future.
by A verified traveler
Posted 5 Jan 2025
The location and staff was great
Comment from Hotel Management
5 Jan 2025 by YOTEL / YOTELPAD Miami, Hotel Management
Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
5 Jan 2025 by YOTEL / YOTELPAD Miami, Hotel Management
Your expectations and your satisfaction is important to us, and we would appreciate the opportunity to learn more about your specific concerns so that we can address them accordingly. Please feel free to provide additional details or contact us directly YOTEL Miami. We value your input and are committed to making improvements based on your feedback.
