Ratings based on 2,731 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
New property, very clean. Staff very friendly food was great, the in house restaurant had great options and a very nice view.
by A verified traveler
Posted 18 Nov 2024
We enjoyed our stay! The Pilot House’s food was great. Also loved being able to see the planes taking off and landing.
by A verified traveler
Posted 18 Nov 2024
Transportation didn't start till 6 am and we needed to be at the airport by 5 am.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Stacy, Front Desk Supervisor, Hotel Management
Thank you so much for choosing us! We will look forward to seeing you again.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Stacy, Front Desk Supervisor, Hotel Management
Thank you so much for choosing us! We will look forward to seeing you again.
by A verified traveler
Posted 17 Nov 2024
The front desk manager Stacy was so nice and helpful. We had a large party checking in and she was very accommodating.
Comment from Hotel Management
19 Nov 2024 by Jaime, Director of Front Office, Hotel Management
Thank you for choosing to stay with us and for taking the time to leave a review. We truly appreciate your feedback, especially regarding our Front Desk Supervisor, Stacy, and the level of service she provided. We feel lucky to have her as a leader and as an inspiration to our entire Front Office team. We hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 17 Nov 2024
Excellent condition and comfortable. Highly recommended 👍
Comment from Hotel Management
19 Nov 2024 by Stacy, Front Desk Supervisor, Hotel Management
Thank you so much for staying with us and taking the time to give us a review. We appreciate your nice comments about our hotel and hope you can visit us again in the near future.
by A verified traveler
Posted 17 Nov 2024
Nice for before a flight
Comment from Hotel Management
19 Nov 2024 by Stacy, Front Desk Supervisor, Hotel Management
Thank you so much for choosing us! We will look forward to seeing you again.
by A verified traveler
Posted 16 Nov 2024
It was okay. Not too friendly when we checked in. Didn’t feel welcoming.
Comment from Hotel Management
17 Nov 2024 by Stacy, Front Desk Supervisor, Hotel Management
Thank you for staying with us and sharing your comments of your most recent stay. We are truly sorry to hear that your experience did not meet your expectations. I will look into this and address it with the team. We hope you can give us another opportunity in future.
by A verified traveler
Posted 15 Nov 2024
I liked that it was close to the airport and convenient parking. Also they have 24hr security on site so its very safe.
Comment from Hotel Management
17 Nov 2024 by Stacy, Front Desk Supervisor, Hotel Management
Thank you so much for staying with us and taking the time to give us a review. We appreciate your nice comments about our hotel and hope you can visit us again in the near future.
