Ratings based on 934 Verified Reviews

4.0 out of 5
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Dorado

Posted 23 Nov 2024
Should improve the breakfast menu
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler from Forest Hills

Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it.Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
2 out of 5
by A verified traveler from Stockton

Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest, Thank you for your review. We are deeply sorry to hear about your experiences during you stay with us. As we always take our guests' feedback seriously, we will make sure to act upon your feedback to improve our services.
1 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest, Thank you for your review. As we always take our guests' feedback seriously, we will make sure to act upon your feedback to improve our services.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Property staff was excellent!
Comment from Hotel Management
22 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Great
Comment from Hotel Management
18 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it.Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
We had a great stay!
Comment from Hotel Management
18 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it.Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
We stayed just for one night as we were going on a cruise, but will stay again at this property. Very clean room!! The area is perfect, lots of activities, restaurants, and the beach is close by. 10 out of 10 is my review.
Comment from Hotel Management
18 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it.Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
2 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Penguin Hotel Miami Beach, Hotel Management
Dear Guest,Thank you for your review. Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.