Ratings based on 999 Verified Reviews

4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Feb 2022
great hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2020
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2020 on Hotels
5 out of 5
by A verified traveler from Bainbridge Ga

Posted 6 Aug 2020
Me and my fiancé loved everything about Shore Club the staff is amazing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2020 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jun 2020 on Orbitz
2 out of 5
by A verified traveler

Posted 6 Apr 2020
The problem with the short club is not Shore Club South itself It was the customer service rep at the desk she gave me a hard a time she insisted that my card didn’t work my friend used his American Express Card in she said it didn’t work, I asked for the manager I was told the manager was not there at the moment and was not available I calmly asked her to try my card again and my card worked after the forth time. The representative was very vague unpleasant and unattractive I feel that is why she dealt with me that way , I didn’t arrive to the hotel until 12 o’clock at night so I didn’t get the full experience of the hotel and or the way I was treated I really wish they would have credited me another night it was pretty expensive to be treated like trash I would say that the Hotel needs to improve the representation of their front desk and making sure that every employee has a pleasant up to code up to par uniform and self , at the very end I was charge for the mini bar which I didn’t use any of the items in the minibar my card was just overdraft for mini bar charges and none of the items from the minibar were used or consumed
Comment from Hotel Management
6 Apr 2020 by Dori C., Hotel Management
Good Afternoon Ms. Josey, Thank you for taking the time to let us know about your experience. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. I'm sorry that we did not meet your expectations.We will address the concerns accordingly. We hope to welcome you in the future to Shore Club. Stay Safe!
5 out of 5
by A verified traveler

Posted 23 Mar 2020 on Hotels
Comment from Hotel Management
28 Mar 2020 by General Manager, Hotel Management
Hello, thank you for your review! We hope to see you again soon, and please stay safe. Best, Wolf
5 out of 5
by A verified traveler

Posted 21 Mar 2020 on Hotels
Comment from Hotel Management
30 Mar 2020 by General Manager, Hotel Management
Hello James, I am happy that you enjoyed your stay. Please visit us again soon. Best regards and stay safe, Wolf
1 out of 5
by A verified traveler

Bugs living in rooms

Posted 20 Mar 2020 on Hotels
The curtains don’t open and you can’t see the ocean. This hotel is full of fine print and I’m not joking watch my video of the bugs in roomt when we asked for more towels. We asked -@ 3 and they had none clean and at 6 the answer was the same. No towels for you.
Comment from Hotel Management
28 Mar 2020 by General Manager, Hotel Management
Dear Jason Miller, I am very sorry for your experience and your stay with us. Let me apologize for that! I hope, once the current situation is over, that you would give us another chance. Please don't hesitate to reach out to me personally. Best regards, Wolf