Ratings based on 230 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from MIAMI SHORES
Posted 7 Sep 2024
Check and check out, took longer than needed because front desk people did not Stay at the front desk or were on personal calls. Once paid attention, they were nice and courteous. Parking was easy if you go before the restaurant opens, but once the restaurant open my parking spot which is on the inside of the gates was given to a restaurant guest by the valet guy who told me it would hold my spot while I stepped away to take my friend to the airport, and I was forced to leave my car overnight outside the property which did not feel safe. Also, the room did not have a television or radio, or any speakers to connect to so if you’re looking for any kind of entertainment, this is not it.
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Posted 18 Aug 2024
They accept bookings but are really closing down so you can’t stay here. They won’t tell you that until the day you arrive and can’t contact anyone . When I finally got to speak to someone after calling for 4 hours they said they put my reservation to another hotel Selina river miami , but when i called there they never heard of me . I got charged for one night plus tax for “missing my reservation” and then had to pay almost three times the amount for another hotel since everywhere else was fully booked. Can’t get ahold of anyone to get my money back .
by A verified traveler
Comfort level 10!
Posted 26 Jul 2024 on HotelsVery nice!
by A verified traveler
Posted 16 Jul 2024
Good experience
Comment from Hotel Management
19 Jul 2024 by Selina, Hotel Management
Hello Patrice:Thank you for your feedback! We're glad you had a good experience at Selina Gold Dust. We hope to welcome you back soon!Thanks & Regards,Selina Gold Dust Team.
by A verified traveler
Better than most hostels w similar price.
Posted 14 Jul 2024 on HotelsBetter than expected. The area in general is just ok
As hostels go its average. Looks like they are trying hard to improve.
All the desk people were exceptionally polite and helpful. Helped me w 100lb bag. Put food i left out in fridge w o me asking. Allowed another desk a convenience even after he checked out. One of the things hotels should grant but most do not.
I d suggest upgrading hostel room beds by adding 30 dollar memory foam toppers and also by adding a sqishy pillow in addition to the firm ones. Plus a microwave in lobby or by pool. They have restaurant bar nightclub. I didnt yet visit. Pool big enough for laps and looks clean.
Comment from Hotel Management
16 Jul 2024 by General Manager, Hotel Management
Dear Donald,Thank you for your feedback and for choosing Selina Gold Dust. We're delighted to hear that our team was polite and helpful during your stay. Your suggestions regarding the beds, pillows, and microwave are appreciated and will be considered.We're glad you enjoyed the pool and hope you'll visit our restaurant, bar, and nightclub next time. We look forward to welcoming you back.Best regards, The Selina Gold Dust Team
by A verified traveler
Posted 10 Jul 2024
I would stay again at this property since the location is great and prices are reasonable for Miami.
Comment from Hotel Management
16 Jul 2024 by Selina, Hotel Management
Dear Debora,Thank you for your good review and positive rating! We're pleased you enjoyed our great location and found our prices reasonable. We look forward to welcoming you back to Selina Gold Dust on your next visit to Miami.Best regards, The Selina Gold Dust Team
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
19 Jul 2024 by Best regards, Selina Gold Dust Team., Hotel Management
Dear Shelsy,Thank you for your feedback. We apologize that your stay did not meet your expectations. Your comments are important to us, and we will address the issues you mentioned to improve our services. We hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Selina, Hotel Management
Dear Natalia,Thank you for your excellent rating! We're delighted to know you had such a positive experience. We look forward to welcoming you back soon!Best regards, Selina Gold Dust Team.
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Selina, Hotel Management
Dear Vender,Thank you for your excellent review and perfect rating!We are delighted to hear that you had an exceptional experience at Selina Gold Dust. Your positive feedback means the world to us and motivates our team to maintain our high standards of service.We look forward to welcoming you back for another outstanding stay!Best regards,Selina Gold Dust TeamThanks & Regards,
