Ratings based on 991 Verified Reviews
2.1 Room cleanliness
2.6 Service & staff
2.3 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2020
by A verified traveler from Guatemala
Posted 10 Jan 2020
Sooooo bad !! The worst !! And Expedia dont help me
by A verified traveler from Puerto Rico
Posted 5 Jan 2020
La reservacion fue realizada en dicho hotel y al llegar nos encontramos con que este estaba cerrado.Sin notificarnos nos cambiaron de hotel.
by A verified traveler
Posted 3 Jan 2020
Property was closed. Could not rent rate
Expedia gave me a refund
by A verified traveler
Posted 2 Jan 2020 on Hotels
by A verified traveler
Posted 2 Jan 2020 on CheapTickets
by A verified traveler
Total Scam Seagull Hotel
Posted 31 Dec 2019 on Hotelsthe hotel was closed down and never contacted us...totally ridiculous..they transferred us to another hotel without approval....
by A verified traveler
Posted 29 Dec 2019 on Hotels
I had a bad experience booking the Seagul hotel. When I reached the hotel they said the property was sold and they relocated me to other hotel called "Four Palms" and there was no free parking available,no microwave and no refrigerator in that four palms hotel. It was a horrible experience. However the four palms hotel is at nice location and easy access to beach.
Comment from Hotel Management
30 Dec 2019 by General Manager, Hotel Management
Ramakrishna, thank you for your feedback. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, as our rooms were full. We assure you we made every attempt to correct the matter, including making a reservation for you at a neighboring hotel. We are terribly sorry for this inconvenience and hope you will choose to book a room with us in the future.
Faith Kennedy,
General Manager
by A verified traveler
Posted 26 Dec 2019
Fire alarm went off at 1:30am. Staff was not able to turn it off until 3:45am. They could not reach management nor maintenance. Supposedly, the problem was due to a short circuit. Rain water was pouring into the building. After insisting at the front desk, families with small kids were offered to go to sister hotels, but at their own cost. Terrible experience. Not sure whether the hotel should be operating.
Comment from Hotel Management
27 Dec 2019 by General Manager, Hotel Management
Thank you for your feedback. We apologize for the difficulties you experienced with the fire alarm during your time with us, and we deeply regret the inconvenience this caused. We have made a note of your comments to ensure we handle such situations more carefully. Please consider giving us another opportunity to prove that we are committed to providing an excellent experience.
Faith Kennedy,
General Manager
by A verified traveler
Posted 25 Dec 2019
I like that this property is on the beach and has a pool with its own private entrance onto the boardwalk. I also saw that they had pool view rooms but unfortunately they were sold out . Even tho I was there while they were doing construction, I would book there again. The only thing I didn’t like was that the pool wasn’t 100% clean but that can be from construction.
Comment from Hotel Management
25 Dec 2019 by General Manager, Hotel Management
Thank you for your wonderful review of The Seagull Hotel Miami Beach. We are delighted our hotel was ideally located to the beach to make your stay with us even better. Although you liked our pool area, we regret the inconvenience you had because of ongoing construction. We hope this did not affect your overall stay and to see you again on your next visit to Miami.
Faith Kennedy,
General Manager
