Ratings based on 3,986 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Good stay
Comment from Hotel Management
28 Nov 2024 by Radisson Red Miami Airport Team, Hotel Management
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay and that everything met your expectations. Providing a comfortable and welcoming environment is our priority, and it’s wonderful to know we succeeded. We truly value your feedback and look forward to welcoming you back in the future for an even more memorable stay!
by A verified traveler from Seattle
Posted 25 Nov 2024
By Far the best place to stay in Miami, I’m from Miami so when I fly in from Seattle I stay here every time for the past 3 years!! Great staffing and very friendly! I haven’t been here in a year so they have a new staff now!! Housekeeping is amazing and very friendly and helpful! So I saw new faces and they was thinking it was my 1st time until they looked me up and was like you the building and service!! lol close to the airport free parking!! I’m an African American and most of the staff is From Cuban or South American so no racism at all!! That’s the part I love the best!!! Southern Hospitality with diversity of Love!! I’ll be back next month!! Much Love from the 305!!
Comment from Hotel Management
27 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you so much for your amazing review! We're honored that you've chosen us for your stays over the past 3 years, and we're thrilled to hear that you’ve had such a positive experience with our team. It’s wonderful to know you felt welcomed and appreciated. We look forward to welcoming you back next month and providing you with another great stay!
by A verified traveler
Posted 25 Nov 2024
Good
Comment from Hotel Management
27 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for the perfect rating! We're so happy to hear that you had an excellent stay with us. Your feedback means a lot, and we look forward to welcoming you again soon!
by A verified traveler
Posted 25 Nov 2024
Staff was courteous & helpful. Always available regardless of time.
Comment from Hotel Management
27 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for your kind words! We're thrilled to hear that our staff made such a positive impression and was always available to assist you. We strive to provide excellent service at all times, and we're glad you felt supported throughout your stay. We look forward to welcoming you again soon!
by A verified traveler
Posted 24 Nov 2024
Great Hotel
Comment from Hotel Management
24 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 23 Nov 2024
Close to the airport
Comment from Hotel Management
24 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for your feedback! We're glad you appreciated our convenient location near the airport. We hope to welcome you back soon!
by A verified traveler
Posted 23 Nov 2024
Stayed here multiple times love it
Comment from Hotel Management
24 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for your loyalty and kind words! We’re delighted to hear you love staying with us and look forward to welcoming you back for many more visits!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for the 5 out of 5 rating! We’re thrilled you enjoyed your stay and truly appreciate your support. We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Nov 2024
The van took forever to come to the airport like over an hour. He smelled like alcohol and not rubbing alcohol. The hotel was Clean and nice. The only thing I didn’t like was that there wasn’t enough wash clothes in the room it was only 1 I tried calling the front desk. no answer, I went down to the front desk and the lady said that the staff for room service didn’t start until 9:30am but we had to check out at 11:30 the longest they could extend was 30 minutes she gave me hand towels that’s all she had access to at the time. (Suggestion if you don’t have the staff to accommodate for room service at least have a variety of towels for the front desk to access.) but they did store our bags for us while we went to breakfast.
Comment from Hotel Management
24 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for sharing your feedback. We’re glad you found the hotel clean and appreciated our luggage storage service. We apologize for the delays and inconveniences you experienced with the shuttle, towel availability, and front desk response. Your suggestions are valuable, and we’ll work to improve these areas to better serve our guests in the future. We hope to have the opportunity to welcome you back for a smoother stay.
by A verified traveler
Posted 20 Nov 2024
Do not stay at this hotel horrible management would rather pay more for better experience and customer service
Comment from Hotel Management
21 Nov 2024 by Radisson Red Miami Airport , Hotel Management
Thank you for staying with us. We’re sorry to hear about your experience. Could you provide more details? We’d like to understand better and work on improving.
