Ratings based on 831 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Hotel staff were very friendly. The hotel was pet friendly but no grass to walk them. The room floors were very dirty. They need a thorough mopping.
Comment from Hotel Management
2 Jan 2025 by Management, Hotel Management
Guest feedback is the best tool we have to improve our services and operations. Thank you for your thoughts and we hope you will give us another opportunity to impress you.Kind regards,
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Management, Hotel Management
At the Quality Inn Miami South, we strive to provide the best experience. It seems like we fell short of your expectations. We hope you will give us another opportunity to impress you. Thank you for being our guest.Regards,
by A verified traveler
Posted 25 Dec 2024
This was the most horrible dirty mold infested hotel ever I would love to send photos would really like a refund. You should not promote this hotel ever.
Comment from Hotel Management
26 Dec 2024 by Management, Hotel Management
Providing a very clean and safe room is our top priority we apologized that we did not meet your expectations we will make sure to correct this ASAP.
by A verified traveler
Posted 21 Dec 2024
Excellent
Comment from Hotel Management
23 Dec 2024 by Management, Hotel Management
Thank you very much for your feedback, we are delighted to hear you had a great experience and we look forward to hosting you again in the near future.Sincerely,
by A verified traveler
Posted 18 Dec 2024
This is a very convenient place for my family and I to stay when we visit our other relatives. The pool and courtyard are conducive to fun family share times.
Comment from Hotel Management
19 Dec 2024 by Management, Hotel Management
Thank you very much for your feedback, we are happy to hear you had a good experience, we look forward to see you again in the future.
by A verified traveler
Posted 10 Dec 2024
Could not sleep I left the hotel the same night
Comment from Hotel Management
12 Dec 2024 by Management, Hotel Management
At the Quality Inn Miami South, we strive to provide the best experience. We apologize for failing to meet your expectations and we hope you will give us another opportunity to improve your perception of our hotel.Thanks for being our guest,Sincerely,
by A verified traveler from San Jose
Posted 8 Dec 2024
The room was a bit dirty. The people next to us were so loud and seemed unsafe, dryer didn't work and the bath was clogged. It was $130 a night. Front staff was great.
Comment from Hotel Management
9 Dec 2024 by Management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Miami South. On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction is very important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Management, Hotel Management
At the Quality Inn Miami South, we strive to provide the best experience. It seems like we fell short of your expectations. We hope you will give us another opportunity to impress you. Thanks for being our guest.Sincerely,
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Management, Hotel Management
Thank you very much for your feedback, we are glad to have met your expectations and look forward to seeing you again in the near future.Sincerely,
by A verified traveler
Posted 2 Dec 2024
It was ok. Old and the smell ah
Comment from Hotel Management
2 Dec 2024 by Management, Hotel Management
Thank you very much for your feedback, we are happy to hear you had a good experience and we look forward to hosting you again in the near future.Sincerely,
