Ratings based on 125 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
I didn’t read the fine print, there is a resort fee and parking fee which totaled and extra $150. The resort fee did give you 2 chairs at the beach and beach towels which was great but was also for the pool. The pool was completely locked up and we were unable to use. I did mention it at check out and they waived my resort fee. Really appreciated that!!! The rooms were very clean. The location was very convient to local attractions but is on a major road which was very noisy. The beds and pillows could be a little more comfortable.
Comment from Hotel Management
11 Nov 2024 by PL Front Desk, Hotel Management
First and foremost, we would like to express our gratitude for staying at Park Royal Miami Beach . Thank you for taking the time to share the delightful experience you had. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We extend an honest apology to you for the unpleasant situation occurred during your stay. We are certain that we can make your stay a memorable experience. Please do not hesitate to visit us again.
by A verified traveler
Posted 23 Oct 2024
I had trouble with rides showing up. hotel found me a cab I used several times. he showed up on time and was reasonable. in Miami that's rare. thank you park royal. also.... bathrooms were nicer than the fountainbleau (I was double booked) so park royal is where I showered too. the towels were even nicer!
Comment from Hotel Management
23 Oct 2024 by Front Desk, Hotel Management
First of all, we would like to thank you for choosing Park Royal Miami Beach as host of your recent holidays and for the time taken to share your charming experience.It is thanks to comments like yours that we want to work hard every day to offer a greater service.We look forward to welcome you back to have the pleasure of serving you again.Best regards,Front Desk CMPark Royal Miami Beach
by A verified traveler
Posted 19 Oct 2024
Wonderful staff and close to delicious food! Very clean rooms.
Comment from Hotel Management
19 Oct 2024 by FRONT DESK OI, Hotel Management
First and foremost, we would like to express our gratitude for staying at Park Royal Miami Beach.It is an honor to read how much you enjoyed our facilities and services. This kind of reviews encourages us to strive for a service of excellence.We look forward to your next visit to make your stay even more pleasant and memorable.Best regards,Park Royal Miami Beach oi
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
10 Jul 2024 by Front Desk, Hotel Management
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are achieving it.We will be glad to welcome you back and go beyond your expectations.Best regards,Front Desk CMPark Royal Miami Beach
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by JJ, Hotel Management
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are achieving it. Hopefully we will have the opportunity of welcoming you another time to create more memorable experiences.
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by Front Desk, Hotel Management
First of all, we would like to thank you for choosing Park Royal Miami Beach as host of your recent holidays and for the time taken to share your charming experience.We look forward to welcome you back to have the pleasure of serving you again.Best regards,Front Desk CMPark Royal Miami Beach
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by PL Front Desk, Hotel Management
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience. Thanks to much appreciated reviews like yours, we feel in the need of improving day by day. We will be glad to welcome you back and go beyond your expectations.
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Park Royal Front Desk, Hotel Management
Thanks for your kind review.We will be pleased to host your holidays in the near future. You can rest assured that it will be another stay to remember.Best regards,Front Desk CMPark Royal Miami Beach
by A verified traveler
Lovely hotel
Posted 31 Mar 2024 on HotelsLovely hotel, good location, clean, staff were friendly & helpful. Could walk easy to beach & restaurants. I even walked to south beach one day.
Comment from Hotel Management
31 Mar 2024 by FD Agent, Hotel Management
Thank you for your preference and for your kind review. It was a pleasure to have you at Park Royal Miami Beach. It is with great pleasure that we read your kind review. We are pleased to know how special your stay was as your satisfaction is also ours.We will be waiting for your next visit to make your stay even more pleasant and memorable.Park Royal Miami Beach bl
by A verified traveler
Posted 24 Mar 2024
Easy check in..
Comment from Hotel Management
25 Mar 2024 by PL Front Desk, Hotel Management
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We look forward to welcome you back to have the pleasure of serving you again.
