Ratings based on 483 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Nicely renovated lobby with great acoustics. Friendly service . Rooms need work . Overall , good value for money
by A verified traveler
Posted 21 Dec 2024
Perfect location!
by A verified traveler
Posted 19 Dec 2024
Wonderful hospitality
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Kristie,Thank you for choosing Nautilus Sonesta Miami Beach and sharing such a lovely review. Our team takes great pride in ensuring our guests have a memorable stay, so they will be thrilled to know they were a highlight of your stay. We look forward to welcoming you back again soon.Sincerely,General Manager - Nautilus Sonesta Miami Beach
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Nicholas,Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope we'll be your first stop!Sincerely,General Manager - Nautilus Sonesta Miami Beach
by A verified traveler
Posted 19 Dec 2024
Major construction on both sides of the property. Housekeeping staff had a breakfast party right outside our door every morning for an hour. No alarm clocks needed here. Front desk were very nice. The pool and beach staff were excellent. Property is just old and needs a revamp.
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear James,Thank you for your feedback regarding your recent stay with us. We were glad to extend warm hospitality to you. Please accept our sincere apology, however, for aspects of our hotel that were in need of attention. We'll also ensure that our team maintains a quiet atmosphere for our guests to enjoy. We're excited about our upcoming renovations, and your comments will help us as we continue making improvements. Your input is valued and we hope for a chance to make your next visit a better one. Sincerely,General Manager - Nautilus Sonesta Miami Beach
by A verified traveler
Posted 17 Dec 2024
it was great
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Dear Ms. Melanie, Thank you for staying with us and for your feedback! We're glad you had an excellent experience. We hope to welcome you back soon for another great stay!Sincerely,General Manager - Nautilus Sonesta Miami Beach
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Dear Gerardo,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,General Manager - Nautilus Sonesta Miami Beach
by A verified traveler
Posted 16 Dec 2024
We loved staying in the prominent location with walkable distance to Main Street and restaurants. They have a great pool side cafe and personal beach. But the rooms were too small with very little space given for storage, bathrooms were also pretty small. It would’ve been great if rooms and hallways were also as maintained as the reception, dining and pool area.
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Dear Ira,Thank you for your thoughtful feedback! We’re glad you enjoyed our prime location, poolside cafe, and private beach. Your comments about room size and hallway maintenance are also noted and will be shared with our team for improvement. We hope to welcome you back for an even better experience in the future!Sincerely,General Manager - Nautilus Sonesta Miami Beach
by A verified traveler
Posted 16 Dec 2024
Nice place, lovely grounds
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Dear Darren,We're delighted you enjoyed your stay at Nautilus Sonesta Miami Beach. Thank you for sharing how much you liked exploring our beautiful grounds. Please come see us again the next time you're in the area.Sincerely,General Manager - Nautilus Sonesta Miami Beach
by A verified traveler
Posted 14 Dec 2024
Great stay!
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Dear Ms. Jennifer,Thank you for sharing your experience. We're glad you had a great stay at Nautilus Sonesta Miami Beach and look forward to welcoming you back for another fantastic visit. Sincerely,General Manager - Nautilus Sonesta Miami Beach
