Ratings based on 994 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by IP, Hotel Management
Thank you so much for your positive feedback! We look forward to welcoming you back soon!
by A verified traveler
Posted 2 Dec 2024
Property was clean and good location
Comment from Hotel Management
2 Dec 2024 by IP, Hotel Management
Thank you for your kind review! We’re glad you enjoyed the clean property and convenient location. We hope to welcome you back soon!
by A verified traveler from Miami
Posted 29 Nov 2024
They refused to admit me on a prepaid booking
Because i hadn't my CC.
They refused to change the booking
Comment from Hotel Management
29 Nov 2024 by IP, Hotel Management
Thank you for sharing your feedback. We apologize for any inconvenience you experienced. For security reasons, our policy requires the cardholder to present the credit card used for the booking at check-in. Unfortunately, we are unable to modify certain prepaid bookings once confirmed. If you have further concerns, please feel free to reach out to us directly so we can assist you. Thank you for your understanding.
by A verified traveler
Posted 26 Nov 2024
There’s lots to do in that area
Jacki Gleason theater Shopping on Lincoln Road the Miami Beach Convention Center Shopping on Lincoln Road Movie on Alton and Lincoln regal 18 theaters beaches two blocks away
Everything is there and the suite is very comfortable
Comment from Hotel Management
29 Nov 2024 by IP, Hotel Management
Thank you for your fantastic review! We're so glad you enjoyed the vibrant area with so much to do—from the Jackie Gleason Theater and shopping on Lincoln Road to the beaches just two blocks away. It's wonderful to hear that you also found the suite comfortable. We look forward to hosting you again for another great stay!
by A verified traveler
Posted 25 Nov 2024
I loved the staff and the hotel was extremely clean
Comment from Hotel Management
25 Nov 2024 by TM, Guest Relations, Hotel Management
Hi ZaNiyah, thank you for your amazing review! its wonderful to know that our staff left such a positive impression on you. It would be our pleasure to host you again when you are back in Miami Beach.
by A verified traveler
Posted 23 Nov 2024
Great place
Comment from Hotel Management
24 Nov 2024 by IP, Hotel Management
Thank you for your kind words! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by TM, Guest Relations, Hotel Management
What a great score, Gaspar! We're happy to have met your expectations and welcome you to stay with us again soon.
by A verified traveler
Posted 15 Nov 2024
I loved the property but it should have a safe space for smokers to enjoy. We deserve to sit down and smoke in an area away from the entry.
Comment from Hotel Management
19 Nov 2024 by TM, Guest Relations, Hotel Management
Hello Tamou, thank you for your review. We are a smoke free property, but we welcome all suggestions. We hope you will consider us again.
by A verified traveler
Posted 12 Nov 2024
Good afternoon
I recently stayed at the Lincoln Arms hotel.
Around 5am I went to get more ice from the rooftop ice machine. I also had to use the restroom so I decided to use the restroom right next to the ice machine.
Would you believe that Rosemary (older Hispanic lady with salt and pepper hair) darted up from the hotel lobby and banged on the bathroom door screaming “why are you in the bathroom”!
I was literally sitting in the commode replying “I had to use the bathroom”.
Rosemary continued to bang on the restroom door saying “GET OUT OF THE BATHROOM NOW”!!!!!!!
This was the most disgusting and racist treatment I have ever experienced at a hotel.
I will be posting this negative feedback on the hotel’s website as this was most certainly racist and unprofessional.
Thank you for your time
Hotel Guest
Comment from Hotel Management
14 Nov 2024 by TM, Guest Relations, Hotel Management
Hello Keilan, thank you for your review and allowing us the opportunity to clarify your comments. First, our rooftop is closed by 10PM. This information is listed in the lobby and again in the welcome letter that is acknowledged by each guest during check in. Our staff was monitoring the cameras and witnessed someone on the rooftop after hours, especially at 5 AM, so she immediately addressed the situation. The house rules are in place for the safety of all guest and staff and is certainly not limited to race, ethnicity, gender, sexuality, etc. We appreciate your feedback.
