Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
LOVE
Comment from Hotel Management
20 Nov 2024 by Isaias Bermejo, Hotel Management
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at the Intercontinental Doral Miami. We hope you’ll visit us again soon!
by A verified traveler
Posted 17 Nov 2024
Hotel was staff at the reception was super nice and helpful
Comment from Hotel Management
19 Nov 2024 by Isaias Bermejo, Hotel Management
Thank you for taking a moment to share your experience at the Intercontinental Doral Miami. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon!
by A verified traveler
Posted 17 Nov 2024
Good Room with pool access. Good facilities. Expensive parking
Comment from Hotel Management
19 Nov 2024 by Isaias Bermejo, Hotel Management
Thank you for taking the time to write about your experience! We are happy to hear that you enjoyed the hotel's contents. In regard to parking cost, we attempt to be most cost friendly given we are below the median price in the Doral area. Please feel free to reach us directly if you have any concerns.
by A verified traveler
Posted 17 Nov 2024
Good
Comment from Hotel Management
19 Nov 2024 by Isaias Bermejo, Hotel Management
Thank you for choosing us for Intercontinental Doral Miami. We’re glad to hear that you were satisfied with your experience! We look forward to welcoming you back in the near future!
by A verified traveler
Posted 11 Nov 2024
Customer service
Comment from Hotel Management
19 Nov 2024 by Isaias Bermejo, Hotel Management
Thank you for sharing a review of your recent experience. Our team here at Intercontinental Doral Miami is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
by A verified traveler
Posted 8 Nov 2024
i arrived late for my check in and was in my room like as if i already checked in 3:30 am
Comment from Hotel Management
8 Nov 2024 by Isaias Bermejo, Hotel Management
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We hope to host you once again in the near future!
by A verified traveler
Posted 6 Nov 2024
Muy conveniente la ubicacion
Comment from Hotel Management
7 Nov 2024 by Isaias Bermejo, Hotel Management
¡Gracias por tomarse el tiempo de escribir sobre su experiencia alojándose con nosotros! ¡Agradecemos sus comentarios!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Isaias Bermejo, Hotel Management
Thank you for taking the time to write about your experience staying with us! We hope to have you back again!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Isaias Bermejo, Hotel Management
Thank you for the feedback, we apologize for the poor experience you have encountered during your stay! We will work on improve our guest experience.
by A verified traveler
Posted 3 Nov 2024
Central location,easy parking, clean and good customer service. Thank you Carlos at the front desk.
Comment from Hotel Management
6 Nov 2024 by Isaias Bermejo, Hotel Management
We appreciate you taking the time to let us know about your experience! Carlos will love to read the kind words you left about their service! Thank you for the feedback and we hope you visit us again!
