Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Excellent staff and service. Attentive front desk staff and clean hotel room.
Comment from Hotel Management
17 Dec 2024 by Team Hyatt Regency Coral Gables , Hotel Management
Gracias Elena for staying with us and for sharing your feedback. We love hearing your comments and thank you for acknowledging our staff, we will make sure to share your comments. We look forward to welcoming you back real soon. With kind regards,
by A verified traveler
Posted 3 Dec 2024
Great location
Comment from Hotel Management
10 Dec 2024 by Hyatt Regency Coral Gables , Hotel Management
Gracias Arianna for staying with us and for sharing your feedback. We loved having you as our guest and look forward to seeing you back soon. With kind regards
by A verified traveler
Posted 16 Nov 2024
All great. Except for the pigeons in the pool drinking the pool waiter. No bueno.
Comment from Hotel Management
19 Nov 2024 by Hyatt Regency Coral Gables , Hotel Management
Thank you Sharon for staying with us and for sharing your feedback. Glad to hear you enjoyed your stay. We are actively working on controlling the pigeon population and have shared your concerns with our leadership team. We look forward to welcoming you back real soon. With kind regards
by A verified traveler
Posted 6 Nov 2024
The bartender made the best martinis
Comment from Hotel Management
8 Nov 2024 by Hyatt Regency Coral Gables , Hotel Management
Thank you Christine for staying with us and for sharing your feedback. We so appreciate you taking the time and will make sure to share with our colleagues. Indeed the bartender makes the best martinis. We look forward to welcoming you back real soon. Cheers.
by A verified traveler
Posted 24 Oct 2024
Great area
Comment from Hotel Management
24 Oct 2024 by Hyatt Regency Coral Gables , Hotel Management
Gracias Rocio for staying with us and for sharing your experience. We love receiving 5's and are delighted to hear you had a great stay and enjoyed our perfect location in the heart of Coral Gables. We hope to see you again real soon. With kind regards
by A verified traveler
Posted 20 Oct 2024
First checked into room that had the shower stall not draining well. All the water pooled without draining at all. It took us a while turn the shower on cos it wasn’t working properly. Then we went to flush the toilet and it wouldn’t flush. Water was rising. We just packed our bags and went back to the lobby to both complain and request another room asap. We were late to the wedding we came for due to this inconvenience.
They were quick to give us another room though.
Comment from Hotel Management
22 Oct 2024 by Hyatt Regency Coral Gables , Hotel Management
Thank you Oluwatomi for choosing to stay with us and for sharing your feedback. Our apologies for the not so smooth check in and having to switch rooms. Glad to hear it got resolved quickly. We look forward to welcoming you back real soon. With kind regards,
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Hyatt Regency Coral Gables , Hotel Management
Thank you John for staying with us and for sharing your experience. We love receiving 5's and are delighted to hear you had a great stay. Come back and see us soon. With kind regards,
by A verified traveler
Posted 30 Sep 2024
The location was great, with easy parking on the street. personnel super professional the rooms were super clean and beautiful!
Comment from Hotel Management
1 Oct 2024 by Hyatt Regency Coral Gables , Hotel Management
Thank you Morayma for staying with us and for sharing your experience and kind words. We are delighted to hear you enjoyed our perfect location, easy parking, and our amazing staff. We loved having you stay with us and look forward to seeing you back real soon. With kind regards
by A verified traveler from Los Angeles
Posted 21 Sep 2024
Good
Comment from Hotel Management
26 Sep 2024 by Hyatt Regency Coral Gables , Hotel Management
Thank you Youngjoon for staying with us and for sharing your feedback. We love receiving 5's and are delighted to hear you had a great stay. We look forward to welcoming you back real soon. With kind regards,
by A verified traveler from Los Angeles
Posted 21 Sep 2024
Good
Comment from Hotel Management
26 Sep 2024 by Hyatt Regency Coral Gables , Hotel Management
Thank you Youngjoon for staying with us in beautiful Coral Gables and for sharing your experience. We are happy to hear you had a fantastic stay and we look forward to seeing you back real soon. With kind regards,
