Ratings based on 630 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rainsville
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Fernando R. -Front Office Manager, Hotel Management
Good Day Beverely, Thank you for staying with us at Hotel Greystone in Miami Beach! We appreciate you taking the time to leave us a perfect rating! Please feel free to stay with us again anytime you're traveling in South Florida!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Fernando R. -Front Office Manager, Hotel Management
Good Day Erica, Thank you for staying with us at Hotel Greystone in Miami Beach! We appreciate you taking the time to leave us an great rating! Please feel free to stay with us again anytime you're traveling in South Florida!
by A verified traveler
Posted 4 Nov 2024
Amazing customer service overall and solid location
Comment from Hotel Management
6 Nov 2024 by Raul Gonzalez, Hotel Management
Good Day Anthony, Thank you for staying with us at Hotel Greystone in Miami Beach! We appreciate you taking the time to leave us an amazing rating! Please feel free to stay with us again anytime you're traveling in South Florida! Regards Front Office Team.
by A verified traveler
Posted 27 Oct 2024
This hotel is in a great area. The beach access is a huge perk and we loved that the pool had sun all day. (The music was outrageously loud at the pool though. There was no reason for it to be that loud). The room was clean and quiet. We did hear many people ask to switch rooms while in the lobby. One side of the hotel shares a wall with a restaurant or nightclub, so make sure you’re not on that side! You cannot control the temperature of the room which was not ideal since it was hot out and the room does not go below 72 degrees. Staff was super friendly and helpful. Would stay here again!
Comment from Hotel Management
27 Oct 2024 by Fernando R. -Front Office Manager, Hotel Management
Good Day Sophie, Thank you for staying with us at Hotel Greystone in Miami Beach! We appreciate you taking the time to leave us your feedback and excellent rating! Please feel free to stay with us again anytime you're traveling in South Florida!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Fernando R. -Front Office Manager, Hotel Management
Good Day Lavonne, Thank you for staying with us at Hotel Greystone in Miami Beach! We appreciate you taking the time to leave us an great rating! Please feel free to stay with us again anytime you're traveling in South Florida!
by A verified traveler
Posted 14 Oct 2024
The staff was absolutely fantastic! The front desk employee and I believe manager, Fernando was extremely accommodating. He was always eager to help in anyway that he could. They knew that we were visiting because we were fleeing the Tampa Bay area due to the hurricane and went out of their way to help us in our time of need The bar downstairs is beautiful and well equipped for craft cocktails. They offer an excellent Cabernet, Austin Hope by the glass with extremely reasonable prices for the area. The food at the bar and restaurant is excellent. If you are looking for a quick bite, be sure to try the Smashburger.
It’s easy to tell that the owners care deeply about this property. Even though the property is dog friendly and one of the reasons why we chose it the property is extremely clean. They have no weight or breed restrictions, which is wonderful. If you get the opportunity, be sure to check out the rooftop pool bar. The bartender up there, Jose is wonderful.
Comment from Hotel Management
14 Oct 2024 by Fernando R. -Front Office Manager, Hotel Management
Good Morning Brandon, Thank you for staying with us at Hotel Greystone in Miami Beach. We appreciate the kind words and will makes sure to share this with our team members! It was nothing short of pleasure hosting your stay! I hope all is well back home! Until then, I look forward to your return in the near future.
by A verified traveler
Posted 12 Oct 2024
The first room was very small and basic. We were then moved to a room in th main building which was so much more spacious and comfortable. Overall good experience.
Comment from Hotel Management
13 Oct 2024 by Fernando R. -Front Office Manager, Hotel Management
Hello Janet, Thank you for staying with us at Hotel Greystone in Miami Beach! We appreciate your Feedback! Please feel free to stay with us again anytime you're traveling in South Florida!
by A verified traveler
Posted 10 Oct 2024
it was very inviting and comfortable
Comment from Hotel Management
10 Oct 2024 by Fernando R. -Front Office Manager, Hotel Management
Good Day Diann, Thank you for staying with us at Hotel Greystone in Miami Beach! We appreciate you taking the time to leave us an great rating and a wonderful comment! Please feel free to stay with us again anytime you're traveling to Miami!
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Front Office Team, Hotel Management
Good Day Lucy, Thank you for being our guest at Hotel Greystone. We are so happy to have hosted you at our boutique hotel! We appreciate the great score and hope to have you back with us again the future!
by A verified traveler
Posted 1 Oct 2024
Sink stopped up in bathroom ‘ room was very small
Comment from Hotel Management
1 Oct 2024 by Raul Gonzalez, Hotel Management
Good Day LaWanda, Thank you for being our guest at Hotel Greystone. We are so happy to have hosted you at our boutique hotel! We appreciate the great score and hope to have you back with us again the future! - Front Office Team!
