Ratings based on 116 Verified Reviews
2.2 Room cleanliness
2.7 Service & staff
2.1 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not a happy camper!
Posted 19 Nov 2021 on HotelsHotel was closed, ended up sleeping in my truck!
Comment from Hotel Management
21 Nov 2021 by Ammy, Hotel Management
We are sorry to know this, Wenonah! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.
by A verified traveler
Posted 23 Oct 2021
by A verified traveler
Baffling
Posted 12 Sep 2021 on HotelsThe whole experience was baffling. Online, it looked fairly decent and just what I needed for a simple, one night stay. On the booking, it said check in was at 3pm. I tried to go to the front desk to check in, only to find it was locked with no one answering the front desk phone. There were no signs of when the front desk person would be back or where they went. Called the number again, and was transferred to a national hotline where the representative tried to call the front desk, and then the manager, with no response. Since there were no other OYO locations in the area, I had to find a different hotel last minute, and may or may not get a refund since the issue was to be escalated and reviewed after 24-48 hours. Would not recommend, entire process stressful and unprofessional.
Comment from Hotel Management
13 Sep 2021 by Joe, Hotel Management
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joe
by A verified traveler
Posted 6 Sep 2021 on Hotels
Comment from Hotel Management
17 Sep 2021 by Cheshta, Hotel Management
Hi, Trevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
by A verified traveler
Posted 7 Aug 2021 on Orbitz
Clean rooms comfortable pillow top beds and they have HBO and the Cinemax channels.
Comment from Hotel Management
22 Aug 2021 by Joe, Hotel Management
Thank you for rating us with such awesome words! We will strive to keep up with your expectations always. Regards, Joe
by A verified traveler
Vomit
Posted 3 Aug 2021 on HotelsMakes you wanna puke Room 107
Comment from Hotel Management
20 Aug 2021 by Jane, Hotel Management
Sorry for the hassle you faced, Eli! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
by A verified traveler
Posted 29 Jul 2021
by A verified traveler
Posted 4 Jul 2021
This was easily the worst motel I have ever stayed in. The room smelled like pet urine. The carpets were stained. The blankets had cigarette burn holes in them. The towels were stained and frayed. When I opened up the refrigerator two roaches scurried out.
Comment from Hotel Management
6 Jul 2021 by Karen, Hotel Management
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Karen
by A verified traveler
Posted 2 Jul 2021 on Travelocity
This motel room was a great price, however that was the only thing great about it. The room was dirty and the carpet wet. The curtains had filth all over it and the sheets looked dirty. The bathroom floor was very creaky and there was no trash cans. The towels had dog hair all over them. I had to get back into the dirty shower to rinse off again and use my clothes to dry off. I would not recommend this place to anyone. The staff was very nice and friendly.
Comment from Hotel Management
3 Jul 2021 by Leo, Hotel Management
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex
by A verified traveler
Posted 1 Jul 2021
There was nothing even fair about the place. Floors where so dirty it would make your feet black with dirt. Children and adults making all kinds of noise late into the night. Even at $56 a night, it wasn't worth $20.
Comment from Hotel Management
2 Jul 2021 by Marie, Hotel Management
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!
