Ratings based on 969 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jan 2025
Muy bien
2 out of 5
by A verified traveler

Posted 31 Dec 2024
Very wet and smell in the room was not good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2024
4 out of 5
by A verified traveler from Okotoks

Posted 30 Dec 2024
We arrived well before check-in time for the day because we’d just gotten off of a cruise, but Alex at the front desk was friendly and efficient at getting us into our room right away, which was truly appreciated. While the hotel is by no means new, it is well maintained and in good condition. Our room was clean and spacious, and everything worked well. While we didn’t go into the pool, we did spend time in the pool deck area and enjoyed the atmosphere there, it being quiet and comfortable, with a variety of seating choices. While the breakfast that was provided was by no means gourmet, it was very good and had quite a few options, which was wonderful to have since so many hotels no longer provide breakfast or charge far too much for it (this one was free, as an added bonus). There are many restaurants and shops within a short walk, and that was also great to have, especially on the day before Christmas, when we were unsure if we’d have anything at all to do. Over all, I really liked this hotel and would stay there again.
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Shuttle service arrived within a reasonable time. Due to a combination of distance and traffic, I believe it’s limited to one round trip each hour.
4 out of 5
by A verified traveler

Posted 28 Dec 2024
The staff wasn’t friendly especially the front desk staff
2 out of 5
by A verified traveler from Vernon Hills

Posted 28 Dec 2024
Old and dirty property
5 out of 5
by A verified traveler from Hialeah

This traveler left a rating score only Posted 28 Dec 2024