Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Staff was friendly including drivers for shuttle.
by A verified traveler
Posted 14 Dec 2024
The staff was super nice and helpful
by A verified traveler
Posted 14 Dec 2024
This was by far the best hotel I stayed in ever. We were only staying for the day before a cruise. We flew in the day before. Our flight was in early in the morning. The airport shuttle was very convenient. We arrived at the hotel and they had our room available early. The breakfast the next morning was excellent. 5stars all the way
by A verified traveler
Posted 10 Dec 2024
This property offers shuttles to the cruise port which is very convenient !!
Comment from Hotel Management
11 Dec 2024 by David, Front Desk , Hotel Management
Thank you for staying with us!!
by A verified traveler
Posted 9 Dec 2024
Conveniently located.
Comment from Hotel Management
9 Dec 2024 by David, Front Desk , Hotel Management
Glad to hear that! Thank you for staying with us!
by A verified traveler
Posted 8 Dec 2024
Very nice hotel, busy area near major highway junction, but nothing walkable. Some noise from the nearby airport but overall cozy clean and enjoyable.
Comment from Hotel Management
8 Dec 2024 by Ardrey, Hotel Management
Hello Frank,Thank you for your review of the property. We are happy to hear that you enjoyed your stay with us. Hope to see you again soon.
by A verified traveler
Posted 7 Dec 2024
Big spacious lobby and very friendly staff. My room was loud due to proximity to airport and poor soundproofing.
Comment from Hotel Management
7 Dec 2024 by David, Front Desk , Hotel Management
Hello, I am sorry to hear about the poor soundproofing, I have taken in your feedback and would like to thank you for staying with us!
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by David, Front Desk , Hotel Management
Thank you for the review!
by A verified traveler
Posted 3 Dec 2024
not at this time
Comment from Hotel Management
6 Dec 2024 by Maria C. , Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 26 Nov 2024
Next time tell person about incidental fee
75 per night took 150 instantly waiting for refund
Comment from Hotel Management
27 Nov 2024 by Ardrey, Hotel Management
Hi Craig,I am sorry about the incidentals, but hotels always require a security deposit upon check in. As long as you did not use it will return to your account.